Vice President, RCM Sales, Physician Services (West Region/remote; must live in CA)

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

JOB SUMMARY

The Sales Executive is responsible for identifying, building and maintaining trust-based client relationships with Physician Groups, generating new business aligned to growth objectives, and representing Conifer’s value-add and commitment to quality while empathizing with our client’s most pressing challenges.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Generate new business opportunities by building a pipeline of qualified opportunities and guiding the opportunity through the sales process.
• Create, develop and sustain highly effective and trusted relationships with physician leadership with new prospects
• Create, develop and sustain highly effective relationships with internal departments to include sales, operations, finance and marketing.
• Effectively communicate at all levels, internally and externally
• Develop compelling and persuasive proposals and business case presentations for potential clients, as well as internal constituents
• Provide field input for product enhancement and new product development
• Complete assigned sales reports including use of Salesforce in an accurate and timely manner.
• Represent the company at various community events, trade shows and promotions as required

FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense):

Sales Executive will be given yearly revenue objectives for Physician RCM Services that will align to performance expectations.

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate success in growing sales revenue by developing new account relationships.
• Possess a strong network of decision makers within the healthcare industry
• Proven and well-developed prospecting and qualification skills, new account development experience, and highly proactive new business development style. This will include particular strengths in relationship development, deal development and closing skills.
• Able to manage sales cycle including discovery, deal shaping, negotiating and closing customized deals, working closely with team (internal/external), coordinating and managing resources to effectively advance business deals to closure. During the closing of the sales process, manages the effective transition of the client from sales to client delivery/management and implementation.
• Understand the organization’s strengths and weaknesses as compared to competitors; understands industry and market trends affecting the organization’s competitiveness; have an in-depth understanding of competitive products and services within the marketplace.
• Able to develop and engage in executive level conversations with senior level physician decision makers and deliver, customized, compelling and persuasive proposals and presentations to prospective clients. Particular ability in developing a story based on client position vs. company position preferred.
• Able to work cross-functionally within a matrix environment, work on team selling initiatives with other sales counterparts in territory, influence operational and support teams to collaborate for shared success.
• Is honest, forthright, and trustworthy; takes responsibility for own mistakes; maintains high standards of ethical conduct and integrity
• Learns new and complex information quickly; apply newly acquired knowledge effectively; grasp and understand unfamiliar tasks easily.
• Identify the internal and external challenges that impact the work of the organization; approaches each problem with a clear perception of organizational reality; recognizes alternative courses of action and be the voice of the client back to the delivery organization
• Overcome obstacles to reach a desired position; works through significant resistance or major setbacks; prevails in spite of incredible odds.
• Able to seek out relevant information, define key issues, and decide on which steps to take to get the desired results; identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems.
• Able to understand the prospect current environment, review company's assessment results and deliver a message that is focused on the key client decision criteria and identified win themes.
• Effectively develops and executes on territory and account plans working with multiple regional stakeholders and setting goals for execution.
• Meet or exceeds annual quota goals.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience required to perform the job.

• Minimum of 10 years sales experience, 7 years in healthcare industry and must include 5 years’ revenue cycle services consultative sales in physician market (Outsourcing/BPO Services - Preferred)
• Proven knowledge within the physician market in the following areas:
  • Consumer experience functions (marketing, eligibility and enrollment, outreach and engagements, scheduling, satisfaction surveys)
  • Revenue Management (denials prevention and appeals, revenue cycle operations management, patient financial services)
  • Clinical Revenue Integrity & Health Information (clinical documentation improvement, coding services)
• Prior experience working with and building with physician leadership
• Proven track record of closing significant sales with an excellent win-to-bid ratio
• BA/BS in business or related area or equivalent experience. Equivalent work experience may substitute degree.

OTHER

Will require extensive travel (50-80% monthly)

Compensation will include both an attractive base salary and an annual incentive plan that is aligned to sales objectives.

Compensation and Benefit Information

Compensation

• Pay: $103,584-$165,568 per year.

Benefits

Conifer offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, life, and business travel insurance
• Paid time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

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