Chief Executive Officer, Provider Staffing Solutions

JOB DESCRIPTION:

The Chief Executive Officer, Hospital Provider Staffing Solutions has responsibility for oversight of physicians and advanced practice clinicians who provide high-quality physician services in service lines but not limited to, hospital medicine, critical care, anesthesia, radiology, and more. The Chief Executive Officer, Provider Staffing Solutions is responsible for the leadership and management of predominantly hospital-based practices across Tenet healthcare markets. This includes overseeing and directing activities including provider human resources requirements, recruitment and retention, customer service and satisfaction, financial performance, clinical excellence, business information systems, and compliance with regulatory bodies. The Chief Executive Officer, Provider Staffing Solutions will lead routine operational and financial reviews along with the finance leadership and hospital market leadership to hold service line managers accountable for delivering high-quality and efficient services. This also includes coordinating with local hospital and market leadership as well as corporate functional departments (Legal, Managed Care, IT, HR, etc.) to ensure effective delivery of services. This role will also be responsible for strategic planning, development, and implementation to strengthen this division within TPR.

Other key duties include the following:

• Strategic planning of the provider / service line development in collaboration with TPR and respective hospital market leadership team
• Management of provider staffing coverage optimization as appropriate, including staffing mix adjustments and utilization of telemedicine
• Review of proformas for coverage agreements with hospital / market leadership, integrating productivity benchmarks, administrative optimization, and clinical performance
• Management of physician and advance practice clinician compensation models, recruitment, and renewals as well as management of individual provider productivity to industry benchmarks
• Oversight of service line medical directors to review performance, optimization opportunities, and current / future programmatic needs
• Lead meetings with physicians, practice operations, revenue cycle management and TPR leadership, including Monthly Operations Reviews. Responsible for working with practice leadership to identify opportunities for improving EBITDA and cash flows
• Management of Financial results for employed physician groups, to include daily/weekly monitoring, proactive partnership with Revenue Cycle Management, and prompt resolution of underperforming accounts.
• Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet.
• Conform to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrate support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.

REQUIRED SKILLS:

At least ten years of practice management experience in a large multispecialty group of physicians that includes hospital-based specialties and management responsibility for all operational areas including finance.

Must have advanced understanding of physician practice start-up requirements, provider recruitment, RVU principles and concepts, billing/collections, accounts receivable management, employee supervision, managed care, patient relations, physician credentialing, medical office policies/procedures, marketing, coding EHR/Practice Management IT systems, and MGMA benchmarks.

• Strong leadership skills and understanding of group processes, teamwork, and site/cost center-based management.
• Skill in establishing and maintaining effective working relationships.
• Strong communication skills at all levels.
• Ability to analyze problems and consistently follow through to creative solutions.
• Knowledge of and experience negotiating with third-party payers
• Ability to take initiative and exercise independent judgment, decision-making, and problem-solving expertise
• Ability to effectively, respectfully, and professionally communicate, both in writing and verbally, with physicians, management, vendors, consultants, and other clients.
• Ability to navigate teams through structural changes
• Strong ability to work under pressure and meet tight deadlines.
• Ability to organize work with large amounts of information efficiently, manage multiple projects and deadlines simultaneously with attention to detail in a fast-paced and results-oriented environment.
• Must be computer literate with proficiency in Microsoft Outlook, Excel, Word and other accounting software packages. Experience with Microsoft Access is preferred.

Professional Attributes

• A cooperative and respectful approach to problem-solving with the capability of building consensus and support, working across functional lines to engage disparate resources to work together to achieve desired results.
• A broad strategic thinker and team player who works well with ambiguity. Is able to transfer the vision/mission of the organization into a focused strategy and a detailed practical plan for the future.
• An intuitive thinker who generates ideas and recommends new and/or modified approaches.

Personal Attributes

• An individual of highest personal and professional integrity, principle and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, and medical staff.
• Must listen actively and accurately, encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress.
• Someone with the ability to work collaboratively with individuals critical to the successful execution of financial tasks.
• Excellent oral and written presentation skills. Articulate, good conversationalist and possessing a gracious demeanor.

Education/Certifications

A Bachelor’s degree in Management or related field is required and an MD, MHA, or MBA is also preferred.

TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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