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Intern, IS Performance Management OCM - Downtown Dallas

  • Job ID 1905035637
  • Date posted 09/13/2019
  • Facility Tenet Headquarters

Tenet Healthcare is committed to the delivery of the right care, at the right place and time, as well as the continued improvement and advancement of the healthcare delivery system. Employees of Tenet Healthcare Information Services (IS) department are dedicated to supporting our front line employees who provide compassionate, quality care to millions of patients throughout the continuum of care.

The IS team provides an innovative culture that supports Out of the Box thinking in response to customer needs and industry challenges. As such, this internship will provide opportunities to apply to classroom knowledge to real world scenarios in preparation to transition into the workplace.

Workload potentially would include items such as:
  • Work on major SaaS ITSM product implementation, in a multi-vendor environment with a global-team
  • Assist in Organizational Change Management activities including corporate, stakeholder, and vendor communications
  • Assist in performance management measurement and reporting to various levels of the organization
  • Assist in creation of training materials and documentation to be used across multiple channels (print, live, recordings, video, guided tours, etc)
  • Assist in maturation of knowledge management process, content and technology
  • Assist in product operational readiness activities
  • Assist in ITSM process definition and maturation activities


Opportunities include, but are not limited to:

  • Contribute as team member to meet identified goals and assigned objectives
  • Utilize Microsoft Office programs in the creation of documents in support of the efforts of assigned working group
  • Participate in data analysis to apply classroom traing toward solving realworld challenges
  • Build upon current verbal and written communication skills in the design and delivery of Microsoft PowerPoint presentations
  • Cultivate soft skills, to include flexibility, networking, problem solving and critical thinking, while being open to constructive feedback throughout the internship
Qualifications include:
  • Student applicants must be currently accepted for, or enrolled in, an accredited college or university in a course of study relevant to the mission of Tenet Healthcare
  • Intern must be eligible to work in the United States
  • Students in their Sophomore year and higher are strongly preferred
  • Cumulative GPA of 3.0 or higher, which is reflective of all college coursework
  • Strong verbal and written communications skills are required
  • Possess a passion for a career in healthcare technology
  • Team player and ability to collaborate with extended teams across IT and various business functions
  • Strong communication, presentation and analytical skills and a strong customer service commitment
  • Ability to investigate and solve non-routine problems
  • Strong working knowledge of Microsoft Office including Outlook, Word, Excel, & PowerPoint

Job: Corporate
Primary Location: Dallas, Texas
Facility: Tenet Headquarters
Job Type: Full-time
Shift Type: Days

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.


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