IT Business Systems Analyst (Onsite based in Dallas, TX)

The Business System Analyst will be responsible for documenting the workflows and processes associated with the company’s payroll and HR systems. This resource will plan, schedule, and oversee the end-to-end release delivery of major enhancements, quarterly updates, emergency patches, and minor enhancements while identifying and mitigating risks to ensure business continuity.

• Document current environment including integrations and processes. Keep information up to date.
• Lead release management efforts ensuring all product readiness information is reviewed, patch content is understood, testing completed in preparation for upgrade and/or patching.
• Maintain up-to-date roadmap for all activities associated with prod & non-prod environments.
• Manage risks, identify potential conflicts and dependencies. Highlight & mitigate.
• Manage service requests via My Oracle Support and Tenet’s ticketing system, working closely with Tenet’s Technical Account Manager.

Required:

• Bachelor’s degree in Information Technology, Business, or equivalent work experience.
• 3+ years release management or similar role
• Develop a complete understanding of the Payroll & HR applications deployed across the enterprise.
• Familiar with Oracle’s quarterly release process. Must take ownership of the product readiness review, testing, and implementation of Oracle HCM system upgrades, patches, and defect resolution.
• Serve as SME in the change management process associated with cloud application release schedules.
• Ability to improve and own Release Management.
• Must be consistent and decisive.
• Participate in ongoing vendor calls.
• Ability to document complex technical concepts and communicate both verbally and in writing to a wide audience including business owners, vendors, and IT resources.
• Ability to document complex technical concepts and communicate both verbally and in writing to a wide audience including business owners, vendors, and IT resources.
• Ability to work with multiple levels of users to design, deploy, and support solutions according to user requirements. Manage customer interactions in a professional and courteous manner.
• High attention to detail with solid organizational skills.
• Able to work well with tight deadlines and schedules.
• Strong analytical and troubleshooting skills.
• Must be able to manage multiple tasks working both independently and within a team.
• Ability to prioritize effectively, handle shifting priorities professionally, and follow through on assignments.
• Other duties as assigned.

Preferred:

• Experience in the healthcare industry and HIPPA knowledge a plus.
• Experience with Service Now ticketing system a plus.
• Experience with Oracle Release process
• Project Management capabilities a plus.
• Any Oracle Cloud Certification

Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.