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IT Business Systems Analyst (Onsite based in Dallas, TX)

Job ID: 2205035099 Date posted: 09/22/2022 Facility: Texas Staff HQ
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Job Details

The Business System Analyst will be responsible for documenting the workflows and processes associated with the company’s payroll and HR systems. This resource will plan, schedule, and oversee the end-to-end release delivery of major enhancements, quarterly updates, emergency patches, and minor enhancements while identifying and mitigating risks to ensure business continuity.

  • Document current environment including integrations and processes. Keep information up to date.
  • Lead release management efforts ensuring all product readiness information is reviewed, patch content is understood, testing completed in preparation for upgrade and/or patching.
  • Maintain up-to-date roadmap for all activities associated with prod & non-prod environments.
  • Manage risks, identify potential conflicts and dependencies. Highlight & mitigate.
  • Manage service requests via My Oracle Support and Tenet’s ticketing system, working closely with Tenet’s Technical Account Manager.


  • Bachelor’s degree in Information Technology, Business, or equivalent work experience.
  • 3+ years release management or similar role
  • Develop a complete understanding of the Payroll & HR applications deployed across the enterprise.
  • Familiar with Oracle’s quarterly release process. Must take ownership of the product readiness review, testing, and implementation of Oracle HCM system upgrades, patches, and defect resolution.
  • Serve as SME in the change management process associated with cloud application release schedules.
  • Ability to improve and own Release Management.
  • Must be consistent and decisive.
  • Participate in ongoing vendor calls.
  • Ability to document complex technical concepts and communicate both verbally and in writing to a wide audience including business owners, vendors, and IT resources.
  • Ability to document complex technical concepts and communicate both verbally and in writing to a wide audience including business owners, vendors, and IT resources.
  • Ability to work with multiple levels of users to design, deploy, and support solutions according to user requirements. Manage customer interactions in a professional and courteous manner.
  • High attention to detail with solid organizational skills.
  • Able to work well with tight deadlines and schedules.
  • Strong analytical and troubleshooting skills.
  • Must be able to manage mul

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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