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Senior Business Analyst, Shared Service (Onsite based in Dallas, TX)

Job ID: 2105047093 Date posted: 03/17/2022 Facility: Tenet Headquarters
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Job Details

The Business Analyst will support the coordination of on-boarding activities for Tenet Healthcare’s new Global Business Center (GBC). Tenet and associated business units are embarking on a multi-year stand up and migration of several functional processes from the US to the Philippines.

The migrations will occur by process, location, and functional readiness. As such, the complexity of coordinating events associated with successful on-boarding will be a key focus area. The candidate will need core program management skills and experience to effectively communicate and address issues and risks as well as keep senior GBC leadership apprised of upcoming events. The Business Analyst will report to the Senior Director of Shared Service and will work closely with the Vice President of Shared Services and the enabling work stream Directors (i.e. VP Ops Controller, VP Health Plans, VP HR Operations, Senior Manager Tenet CVO, IT Lead, Real Estate Lead, etc.)

  • Partner with real estate, facilities, and technology teams to ensure requirements are met to manage workstation add, moves, and changes
  • Partner with Recruiting in order to understand recruiting challenges or opportunities which would affect the seating needs real time
  • Confirm and address facility readiness for new resources (training and on-boarding only)
  • Work with US and GBC Human Resources to understand changes in hiring classes and/or availability
  • Ensure supporting resource availability for onboarding classes
  • Communicate and notify designated stakeholders of the on-boarding schedule
  • Develop a detailed project plan to monitor and track on-boarding schedules
  • Manage changes to the project roles and responsibilities using an agreed upon governance process
  • Document post on-boarding issues and improvement opportunities to develop “lessons learned” for subsequent on-boarding classes
  • Work closely with Tenet (Philippines), Tenet (US), and third-party contractors to drive specific action items during each migration
  • Delegate project tasks based on pre-defined responsibilities of the transition team and trainers
  • Work directly with Functional Work stream Leaders to ensure expectations are met and managed
  • Assist in identifying and recommending solutions for projected supply constraints
  • Develop long term supply recommendations for future demand needs 6+ months out
  • Create status reporting decks for executive leadership
  • Track the quality of on-boarding
  • Provide recommendations for the on-boarding process to enable positive experiences for new hires
  • Develop a formal line of communication for business owners to understand what is needed prior to on-boarding new resources
  • Establish and foster a strategic vision to ensure the GBC is viewed as a valued partner and appropriately involved in business decisions
  • Create positive relationships among key stakeholders

  • Bachelor’s Degree in Business, CPA preferred.
  • Ability to adapt quickly to changes, written and verbal communication skills across all levels of organization
  • Demonstrated ability to manage stakeholder relationships across diverse geographies/locations and business units
  • Understanding of the qualities and expectations of a global shared services organization
  • Proven working experience in project management and fundamental knowledge of Program Management principles
  • Excellent client-facing and internal communication skills
  • Solid organizational skills including attention to detail and multitasking
  • Strong working knowledge of Microsoft Office
  • Proficient in Microsoft Office Products.

Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Job: Corporate
Primary Location: Dallas, Texas
Facility: Tenet Headquarters
Job Type: Full-time
Shift Type: Days

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.


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