Practice Supervisor DMC Radiology

Description

Position Overview:
We are seeking a highly organized and proactive Practice Supervisor to support the day-to-day operations of our multi-site radiology practice. This position plays a critical role in ensuring operational efficiency, physician support, and overall service excellence. The Practice Coordinator serves as a central point of contact between radiologists, administrative leadership, hospital staff, and patients, helping to streamline processes and maintain compliance across the practice.

This role is primarily remote; however, occasional onsite responsibilities (such as workstation delivery or hospital-based tasks) require candidates to live within 40 miles of Detroit, MI.

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Scheduling & Operations

• Manage and maintain radiologists’ schedules to ensure adequate coverage across all hospital sites.
• Utilize Qgenda scheduling software to create, adjust, and troubleshoot assignments.
• Collaborate with practice leadership to address scheduling gaps, last-minute changes, and PTO requests.

Billing & Revenue Cycle Support

• Utilize MediMobile and Athena to review and resolve billing cases in a “suspended” status.
• Work denials and coordinate with hospital and billing teams to resolve discrepancies.
• Provide support for patient and hospital billing issues, ensuring accuracy and timeliness of submissions.

Clinical & Technical Support

• Coordinate the pickup, delivery, and setup of PACS workstations for radiologists.
• Facilitate case movement and workflow within the PACS system to ensure timely reads.
• Act as a liaison with IT and PACS coordinators to troubleshoot technical issues.

Administrative & Compliance Management

• Monitor, track, and maintain records for all physician expirables (DEA registrations, medical licenses, BLS certifications, etc.).
• Order and distribute supplies such as lab coats and office essentials.
• Oversee RadPeer reporting and statistics, preparing summaries for practice leadership and quality reviews.
• Assist with document gathering and tracking for credentialing processes across multiple hospitals.

Practice Support & Special Projects

• Provide high-level administrative support to practice leadership and physicians.
• Assist with operational projects, process improvement initiatives, and compliance audits.
• Perform occasional onsite duties, including hospital visits, equipment transport, and coordination with clinical teams.

Qualifications

Required:

• High school diploma or GED.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Valid driver’s license and reliable transportation.
• Strong organizational skills with the ability to manage multiple competing priorities.
• Self-motivated and able to work independently with minimal supervision.
• Excellent communication skills, both written and verbal.

Preferred:

• Bachelor’s degree in healthcare administration, business, or related field.
• Prior experience in healthcare operations, medical practice management, or radiology.
• Familiarity with PACS systems and/or radiology workflows.
• Experience with Qgenda, MediMobile, Athena or similar scheduling software.