Receptionist/Office Coordinator (Onsite based in Encino, CA)

Description

JOB SUMMARY

Responsible for all reception and guest relations support in a business office. Responsible for assisting the office in the daily business activities, handling sensitive and confidential information in a professional manner and interaction with clients, vendors and other guests. In addition, the position is responsible for administrative support operational teams when assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Monitors, admits and greets all guests and deliveries to Conifer in professional manner and ensures hand-off of visitors and packages to appropriate team member.
• Answers telephone including main office line and executive lines directing to appropriate person. Opens and distributes general office mail. Prepares nightly package preparation and delivery to service provider
• Types, photocopies, distributes and files outgoing correspondence and mail backs, as directed by Operations team. Prepare, send, and obtain signed letter of understanding (LOU) agreements as needed
• Manages leaders’ schedules, travel, and expense reports. Manages conference rooms and guest office reservations. Manages logistics for in-person meetings.
• Prepare agendas and board packets, documents and manage customer service incidents and action logs, close out action items, and transcribe minutes.
• Perform provider network roster validation as needed. Submit and track provider network data changes/updates as appropriate.
• Coordinates office maintenance, liaison with building management, and coordinates small office improvement projects.
• Other duties/tasks as assigned

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent interpersonal skills
• Strong customer services skills required
• Strong organizational and multi-tasking skills
• Must be self starting, able to work independently and is detail oriented
• Ability to type 40 words per minute
• Ability to interact effectively with all levels of staff and management is essential
• Ability to maintain strict confidentiality is required
• Intermediate MS Office required (Outlook, Excel, Word, PowerPoint)
• Knowledge of scheduling calendar invites across time zones and multiple calendars
• Ability to work in a fast paced environment
• Ability to make sound decisions with limited supervision

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• High School Diploma or GED equivalent, Associates Degree or higher preferred
• 5+ years administrative assistance or/and general office experience
• Experience in medical front office role, highly preferred
• Prior healthcare administration background beneficial

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit and work at a computer terminal for extended periods of time
• Ability to lift up to 25 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Corporate office environment.
• Professional Dress
• Fast paced
• Ability to work flexible hours (May be asked to work outside normal 8-5p business hours)

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Compensation and Benefit Information

Compensation

• Pay: $16.20 - $25.80 per hour.
• Shift differentials of $1.00-$2.50/per hour may be available depending on the shift worked.
• Conifer observed holidays receive time and a half.

Benefits

Conifer offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.