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Lead Patient Service Representative De La Pena Eye Clinic El Monte

Job ID: 2503026124-0 Date posted: 09/04/2025 Facility: TPR/CPM Staff

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Job Details

Description

$500 Sign on Bonus

Serves as lead worker to others within the Patient Service function. Demonstrates knowledge of and ability to complete all functionality with area to include duties related to patient services i.e., Check-In, Check-Out, Kiosk Greeter, and Call Center.

2503026124

Serves as lead worker to others within patient services to include information resource, mentor, and support to team members.
Provides feedback regarding developing, implementing, reviewing, and revising policies and procedures affecting the teams functional area/responsibilities.
Provides support to new employees during the on-boarding process.
Registers patients in an efficient and accurate manner.
Understands various insurance programs and apply information to patient registration process.
Communicates insurance benefits in a manner that is understandable to the patient.
Enters accurate charges 95% of the time.
Collects co-payments and appropriate deductibles. Schedules patients for proper follow up appointment.

Qualifications

Education

Required: High school diploma/GED.

Preferred: Completion of medical office assistant program

Experience

Required: 3 years of experience working in a medical office setting

Preferred: Healthcare management/administration certification

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Pay Range: $24.00- $34.80 hourly **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify