Learning & Development Specialist - Hybrid in Frisco, TX

• Strong customer service and personal, verbal, and written communication skills
• Demonstrates effective collaboration skills with internal and external customers.
• Understanding of healthcare and/or revenue cycle services 
• Ability to conduct training needs analysis.
• Skilled facilitator that consistently demonstrates effective questioning techniques and ability to engage students and transfer knowledge.
• Mature classroom management skills; able to effectively control classroom/virtual classroom to foster a safe learning environment.
• Highly effective oral and written communications skills, with ability to develop collaborative relationships with stakeholders in order to achieve results.
• Ability to work with minimal supervision, self-starter and demonstrate initiative.
• Flexible and innovative; highly adaptable to dynamic business environment; catalyst for change
• High engagement; supportive of leadership and role model for Conifer values and guiding behaviors.
• Ability to work under pressure, organize and prioritize responsibilities.
• Strong MS Office and Teams (or other video conferencing skills) preferred.
• High school diploma/GED is required.
• Bachelor’s degree preferred.
• 2 - 3 years’ experience in training or leadership position in lieu of Bachelor’s degree.
• Revenue cycle management experience preferred.
• ATD Certification preferred.
• Patient Services (scheduling , pre-registration, and registration roles/activities) is preferred.
• Epic (Hospital Billing, Professional Billing) is preferred.

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment.  This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. 

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