Hospital Director Strategy - Abrazo Arrowhead

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Description

ARIZONA GROUP

Abrazo Health

Abrazo Health is a trusted partner in health for residents of the Greater Phoenix area, delivering the highest levels of quality, personalized health care. Abrazo operates five acute care hospitals , two micro-hospitals, two freestanding Emergency Departments, several service-specific institutes and centers, as well as multiple physician medical group offices including primary care, bariatric, cardiology, gastroenterology, neurology & neurosurgery, spine, and orthopedic offices.

Our acute care hospitals consist of Abrazo Arrowhead Campus, Abrazo Arizona Heart Hospital (a satellite of Abrazo Arrowhead Campus), Abrazo Scottsdale Campus, Abrazo Central Campus and Abrazo West Campus. Each hospital offers a broad range of medical services including internal medical, general surgery, neurosciences, cardiology, orthopedics, spine, obstetrics, women’s health, diagnostic imaging and emergency care. Our patient services include outpatient surgery, laboratory, radiology and rehabilitation services. Additionally, our Abrazo Arizona Heart Hospital is known for its distinct reputation as a premier cardiovascular specialty hospital and center of excellence dedicated exclusively to cardiac and cardiovascular care. Our two micro-hospitals are located in Surprise and Cave Creek and offer full service acute care with 8 inpatient beds, 24 hour emergency and surgical services, as well as a fully operational surgical and procedural room and full imaging suite.

Abrazo Arrowhead Campus

Abrazo Arrowhead Campus is a 229-bed acute care facility.

Key service lines include Cardiovascular, including Structural Heart, Vascular, and Open Heart procedures, Da Vinci Robotic Surgery (a mature, growing program with four XI robots), Women’s and Infants program, including a Level 3B NICU, Digestive Health, Men’s Health and advanced urological procedures and technology, Neurosurgery, Orthopedics, including total joints, Spine Surgery, Diagnostic Imaging, Emergency Services, Heart Care, Oncology, Rehabilitation Services, Stroke and Vascular Care, Surgical Services, and Wound Care.

In October 2020, Abrazo opened the Abrazo Surprise Hospital under Arrowhead’s license. This micro-hospital serves a vital healthcare need in the Northwest Phoenix geography and is a full-service acute care hospital with an Emergency Department, Inpatient telemetry beds, Pharmacy, and Laboratory. Arrowhead also operates a free-standing Emergency Department in North Peoria.

Listed below you will find a few of the awards and distinctions we have earned in the past couple of years. While earning these awards is not what drives us to deliver the best possible care to the people who walk through our doors, they are a reflection that we take our mission seriously.

• Aetna Institute of Quality

Abrazo Arrowhead Campus has been designated an Aetna Institute of Quality® Orthopedic Care Facility for total joint replacement of knees and hips.

• American Heart Association/American Stroke Association Get with the Guidelines Honor Roll

Abrazo Arrowhead Campus, Abrazo Central Campus, Abrazo Scottsdale Campus and Abrazo West Campus are recipients of the American Heart Association/American Stroke Association Get with the Guidelines Honor Roll for using the most up-to-date, evidence-based treatment guidelines for improved patient care and outcomes.

• Blue Cross Blue Shield – Blue Distinction Center

Abrazo Arrowhead Campus was recognized with the Blue Distinction Center Award for Cardiac Care, and Hip and Knee Replacement for meeting national standards for quality and affordability by Blue Cross Blue Shield of Arizona.

• The Joint Commission

Accredited by The Joint Commission (TJC) on Health Care Organizations – TJC has accredited hospitals for more than 50 years and approximately 88 percent of the nation’s hospitals are currently accredited.

• Abrazo Arrowhead Campus is certified as a Primary Stroke Center by DNV Healthcare. Certification ensures those suffering stroke symptoms will be able to receive the care they need close to home, avoiding a long transport to another hospital when time is of the essence.

Abrazo’s name – “embrace” in Spanish – reflects our commitment to caring for our community with compassion and the latest medical advances today and in the future.

As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.

In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance:

Tenet Core Leader Competencies

Builds Quality Relationships

Builds trust and manages conflict with key stakeholders to maintain collaborative internal and external partnerships (e.g. with staff, other departments, regional and corporate partners, physicians and the community) and engages staff in driving key decisions and initiatives.

Communicates Effectively

Thoughtfully plans messages and uses a variety of methods to match communication effectively with situation and setting to engage staff and colleagues (e.g. large group, small group, 1:1).

Influences Behaviors and Outcomes

Considered a trusted advisor and functional expert who builds consensus in a collaborative way; confronting difficult business decisions in a way that preserves relationships. Inspires desired behaviors and acts as a coach to others.

Drives Organizational Performance

Translates complex strategies into focused and achievable goals and takes decisive action when needed (e.g. times of uncertainty, organizational transitions). Acts as a change leader and creates clarity, energy and commitment to initiatives by gaining buy-in and removing barriers.

Exercises Critical Judgment

Uses a fact-based, analytical, systems-thinking approach to assessing and designing solutions by gathering input from various sources and considering the impact of decisions. Practices due diligence to critically evaluates alternatives that deliver the highest quality and service while applying risk management principles to mitigate cost and maximize revenue potential.

Shapes Organizational Strategy

Builds compelling business cases and plans for strategic initiatives, creating vision, objectives, goals and specific strategies to achieve outcomes; anticipates and adjusts for obstacles. Develops and communicates progressive organizational performance strategies that achieve a competitive advantage (e.g. productivity, quality, culture, talent, internal/external volume and revenue growth).

Builds High Performing Teams

Focuses on developing talent by regularly providing performance and professional development feedback, coaching and guidance. Practices workforce planning and anticipates staffing needs and creates plans to fill key positions through focused selection methods.

Technical Expertise

Possesses the practical and technical functional knowledge and skills to be effective in their current role. Seeks continuous education, training and growth within functional role.

Business Excellence

Understands the balanced scorecard and drives results to meet or exceed target in key department metrics. Focuses on streamlining and improving processes and effectively utilizes labor management tools to achieve budgeted staffing targets. Drives high quality in a cost-conscious manner, understands key clinical components and regulatory requirements and inspires a culture of compliance.

Tenet Leader Behaviors

Care

At the center of caring is empathy. Leaders connect with others and learn how to individualize care based on circumstances. Always treating all with respect while showing personal humility.

Serve

Servant leadership enables achievement of higher purpose. Always keeping those we serve at the center to provide priorities. Success that is shared will create momentum that engages all colleagues.

Share

Always connecting people with the plan and creating positive relationships. Frequent honest communication creates an inclusive high-performance environment.

Adapt

Agility in the face of continuous change defines leadership. Encouraging risk and experimentation enables people to be innovate in the face of the evolving marketplace

Learn

Leaders are inspired by curiosity and learning, seeking to develop themselves and others. They reflect on their experience and are eager to find new sources of knowledge to increase their effectiveness.

Achieve

Through prioritization based on our overall aligned direction, leaders focus resources on things that are most relevant for the organization and communities served. Focusing on the future and acting without ambiguity create a climate of accomplishment.

Minimum of five years of experience in Strategic Planning and Healthcare Strategy/Development is required. Experience developing complex business plans and using data to drive strategy is a must.

• Knowledge of healthcare organization and administration and of standards and laws applicable to managing strategy and planning issues with facility operations.
• Knowledge of healthcare, strategic and financial planning.
• Proven financial management skills, capable of reaching closure and timely accomplishment of objectives with a focus on P & L.
• Knowledge of principles of interactive planning, participatory management and influence management.
• Skilled at executing strategy and problem solving; asks the right questions, follows up and determines the facts, setting priorities based on business opportunity. Skilled at spotting trends and developments. Able to direct the development of business plans and proformas.

Professional Attributes

• Strong project management skills and follow-through from vision to execution, with measurable results to the bottom line.
• An individual highly motivated to work cross-functionally in order to accomplish goals and effect change. Someone skilled at uniting various constituencies to work together harmoniously to achieve high quality patient care.
• One who believes in reaching out to physicians in a unique and innovative manner. He/she strives to be inclusive with physicians on key decisions and meets frequently with physicians to ascertain their needs.
• Excellent at team building and motivating people. Able to identify the right people to execute strategic opportunities and motivate people to act whether they are peers, subordinates, physicians or administrators. Skilled at accomplishing goals through others.
• Someone who understands the dynamics and politics of a hospital environment and has the ability to navigate between disparate entities to successfully unite constituencies toward a common cause.
• An individual who is a “pre-emptive communicator” and one that strives to proactively address issues before they become problems.
• Proven ability to provide high quality, cost effective care through innovation, reputation and positive employee and physician relations.

Personal Attributes

• Excellent interpersonal skills; and a dedicated listener, comfortable in a variety of settings dealing with diverse constituencies; a broad thinker. The ability to communicate clearly and effectively both verbally and in writing.
• An individual of highest personal and professional integrity, principle and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, medical staff, and the Board.
• A collaborative and operational manager who will give employees a voice and encourage full participation of all team members.
• A team player, good listener and consensus builder who truly values the input of others and their contributions, and positively responds to such input.

Education/Certifications

An undergraduate degree in Business, or appropriately relevant field, is required. An advanced degree in Business, Healthcare Administration, or Public Health is strongly preferred.

Compensation

A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.

Travel

Local Travel

Tenet Healthcarecomplies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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