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Patient Service Representative

Job ID: 2503033370 Date posted: 11/16/2025 Facility: BHS Physicians Network Houston

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Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Description

Medical office position responsible for front office processes in the physician practice

2503033370

Responsibilities:

Greeting patients entering the physician practice
Answering office phones, making appointments, confirming appointments and rescheduling when necessary
Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process
Collects co-pays and posts charges
Charge entry and patient balance processing
Distributes information to patients regarding office policies, procedures, information about the practice, etc.
Explain and enroll patients in the patient portal

Qualifications

Education:

High school diploma/GED required with completion medical office assistant program preferred

Certification:

Prefer healthcare management/administration certification

Experience:

Two years of customer service experience, preferably in a medical office setting

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Orthopedic Group and Sports Medicine practices within BHS Physician Network in Houston are led by board-certified orthopedic surgeons who have been serving the Houston area community collectively since 1975. Our multidisciplinary team ensures a comprehensive approach, beginning at diagnosis through recovery and rehabilitation. With offices located conveniently across the greater Houston area, we provide complete, multidisciplinary care that is always individualized, and patient-centered.

2503033370

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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