Search Jobs

Lead Patient Service Representative De La Pena Eye Clinic Long Beach

Job ID: 2503033069 Date posted: 11/11/2025 Facility: TPR/CPM Staff

Apply Now

Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Tenet Physician Resources, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Description

Bilingual Spanish speaker highly preferred!

$500 Sign on Bonus

Serves as lead worker to others within the Patient Service function. Demonstrates knowledge of and ability to complete all functionality with area to include duties related to patient services i.e., Check-In, Check-Out, Kiosk Greeter, and Call Center.

2503033069

Responsibilities:

Serves as lead worker to others within patient services to include information resource, mentor, and support to team members.
Provides feedback regarding developing, implementing, reviewing, and revising policies and procedures affecting the teams functional area/responsibilities.
Provides support to new employees during the on-boarding process.
Registers patients in an efficient and accurate manner.
Understands various insurance programs and apply information to patient registration process.
Communicates insurance benefits in a manner that is understandable to the patient.
Enters accurate charges 95% of the time.
Collects co-payments and appropriate deductibles. Schedules patients for proper follow up appointment.

Qualifications

Education:

Required: High school diploma/GED.
Preferred: Completion of medical office assistant program

Experience:

Required: 3 years of experience working in a medical office setting

Certifications:

Preferred: Healthcare management/administration certification.

Sign on bonus is for new hires only.

#LI-MS3

Tenet Physician Resources (TPR) provides the ability for physicians to focus on what matters most - compassionate care to the communities we serve - while we manage the day-to-day operations. TPR offers a wide range of opportunities for professionals to meet career expectations at every stage of life. Practices employ physicians, medical assistants and administrative staff to work in environments with advanced medical equipment, robust data and technology.

2503033069

Pay Range: $24.00- $34.80 hourly **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify