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Account Collector Representative

Job ID: 2503000538-0 Date posted: 01/20/2025 Facility: TPR/CPM Staff

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Job Details

Responsibilities:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

Read, understand and adhere to company policies and guidelines
Respond to emails in a timely manner and work reports daily
Report all coding, denial issues and appeal requests to designated associates or management.
Resolve disputed balances.
Report any identified billing issues that result in non-collection
Exhibit continual adherence to policies and regulations regarding HIPAA and Electronic Patient Health Information (EPHI).

Qualifications

Education:
Required: High school diploma or equivalent

Experience:
Required: Minimum 1 year of experience in healthcare business office, insurance claims processing, physician office billing and/or hospital admitting and PC/CRT

Preferred: 3 years recent in healthcare business office

Knowledge and Skills Highly Preferred:
Basic medical terminology
Working knowledge of third-party payors, federal, state, and local billing regulations
Bilingual (English and Spanish)

Description

De la Pena Eye Group

Provide quality, timely, courteous service, and optimum maintenance of patient accounts, including dissemination of information, billing services, follow-up, and collection of accounts receivable, bad debt, governmental, and contract compliance issues/guidelines.

2503000538

Pay Range: $23.00- $34.80 hourly **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify