Certified Medical Assistant Lead

1. Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
2. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
3. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
4. Monitors patient flow and adjust assignments as necessary to maintain optimum efficiency and patient satisfaction. Responsible for phone triage.
5. Monitor inventory of clinical supplies and maintain vaccine logs.
6. Train all new employees on front and back office processes and systems. Implement and train clinic employees on new processes and procedures.
7. Assists in the assessment of patient needs and health plan by taking vital signs, blood pressure, patient history, medication listing, assessing visual acuity and determining chief complaint. Assesses patients’ physical and mental status.
8. Completes all necessary documentation in the patient’s medical record in accordance with practice’s charting policy.
9. Prepares equipment and assists physicians with medical treatments, exams and medical procedures 
10. Administers prescribed oral medications and gives intramuscular and subcutaneous injections. Performs venipunctures, CLIA-Waived lab testing.
11. Maintains a clean, orderly and safe environment for patients and visitors.  This includes cleaning, sterilizing, and storing instruments in accordance with practice policies. Stocks rooms in preparation for the daily work schedule. Takes inventory of medical and exam room supplies.
12. Identifies and reports to clinical supervisor on any equipment in need of repair.
13. Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
14. Monitors and reports to Practice Manager any HIPAA violations and/or patient complaints.
15. Arranges for specialized consultations and appointments for testing as ordered by the physicians. Calls appropriate insurance personnel to pre-certify surgeries or tests ordered by the physician or other health care provider, which require pre-certification by the insurance company.
16. Answering office phones, assisting front desk in scheduling appointments and directing calls appropriately.
17. Assists in checking out patients and assists them with referral processing and scheduling process
18. Other responsibilities as needed
19. Assist in other functions of the physician practice as needed

Education:

Required: High school diploma or GED with completion of an accredited medical assisting program.

Experience:

Required: 3-5 years of previous job-related experience.

Certifications:

Required: Medical Assistant Certification is preferred (required in most departments; will allow 90 days to obtain it) and CPR/BLS certification is required 

Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.  If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.  

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