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Patient Service Representative

Job ID: 2503032583 Date posted: 11/06/2025 Facility: California Practice Staff

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Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Description

Desert Care Network- Family Medicine & Residency
$500 Sign on Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

2503032583

Responsibilities:

Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.  
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. 
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.  
Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary.  
Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.  
Assists in checking out patients and assists them with referral processing and scheduling process  
Collects co-pays and posts charges, charge entry and patient balance processing.  
Distributes information to patients regarding office policies, procedures, information about the practiceand explain and enroll patients in the patient portal.  
Additional responsibilities as needed.

Qualifications

Education 

Required: High school diploma/GED
 

Experience 

Required: Two years of customer service experience, preferably in a medical office setting

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In affiliation with California Practice Staff, First California Physician Partners and Desert Care Network are comprised of several hospitals, as well as primary and specialty care practices. We offer modern, comfortable facilities equipped with some of the most advanced diagnostic and treatment technologies. Our experienced network of providers is committed to providing patients with quality, compassionate care. Teamwork and a strong focus on our patients needs are at the core of everything we do.

2503032583

Pay Range: $24.00 - $28.49 hourly **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify