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Patient Service Representative - Call Center - Abrazo Medical Group - 500.00 sign on bonus

  • Job ID 1905023483
  • Date posted 06/19/2019
  • Facility Staff Abrazo Medical Group
Description:

Address: 10030 N. 25th Avenue, Phoenix AZ 85021

Summary

Medical office position responsible for front office processes in the physician practice

Responsibilities

  • Collects co-pays and post charges.
  • Answer phones in a call center environment

  • Charge entry and patient balance processing.
  • Distributes information to patients regarding office policies, procedures, information about the practice, etc.
  • Explain and enroll patients in the patient portal.


Qualifications:

Education

Required: High school diploma/GED.
Preferred: Completion of medical office assistant program

Experience

Must have 2 years of experience working in a medical office setting

Certifications

Preferred: Healthcare management/administration certification


Performance Requirements:

Knowledge:
  1. Knowledge of third party payers regulations and requirements.
  2. Knowledge of insurance verification process
  3. Understanding of documentation required for physician appointments.
  4. Knowledge of Electronic Health Systems
  5. Knowledge of ICD-9 and ICD � 10 CPT codes

Knowledge of the policies and procedures

Full Company Benefits: Medical, Dental, 401K


Job: Clerical/Administrative
Primary Location: Phoenix, Arizona
Facility: Staff Abrazo Medical Group
Job Type: Full-time
Shift Type: Days

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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