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Practice Coordinator - Ortho West - Phoenix AZ - Abrazo Medical Group - 500.00 sign on bonus

  • Job ID 1805021323
  • Date posted 06/04/2018
  • Facility Staff Abrazo Medical Group
Practice Coordinator - Ortho West - Phoenix AZ - Abrazo Medical Group - 500.00 sign on bonus

Address:  6950 E. Chauncey Lane, Phoenix AZ 85054

Abrazo Medical Group (AMG) is a rapidly growing organization that focuses on creating happier, healthier communities. You can become a member of an exciting care team that includes board certified Physicians, Nurse Practitioners, Physician Assistants Certified Medical Assistants and Nurses.   Our care teams are progressive and caring, and put patients first! AMG is seeking highly qualified and motivated individuals to join our growing family. We provide all of our team members with the resources, tools and support, to serve our patients in the best way possible way. AMG has offices throughout the greater Scottsdale and Phoenix area.  Join our team of compassionate healthcare professionals today!

Practice Coordinator

General Summary: A non-exempt medical office position responsible for coordinating and managing all processes of the front office

Essential Job Responsibilities:

  1. Greeting patients entering the physician practice.
  2. Answering office phones, making appointments.
  3. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
  4. Assists in checking out patients and assists them with referral processing and scheduling process
  5. Collects co-pays and posts charges.
  6. Managing physician surgical schedule as well as other business related appointments and other basic office related tasks.
  7. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, controlling the front desk, accounts payable, confirming appointments, office supplies and insurance verification. 
  8. Charge entry and patient balance processing.
  9. Monitor and audit cash/payment funds.
  10. Daily reconciliation of charges and payments. 
  11. Additional responsibilities as needed.


Education: High school diploma/GED preferred with completion medical office assistant program  preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Must have a minimum of 5 years of experience working in a medical office setting.

Other Requirements: None

Performance Requirements:


  1. Knowledge of insurance verification process
  2. Understanding of documentation required for physician appointments.
  3. Knowledge of Electronic Health Systems
  4. Knowledge of ICD-9 and ICD – 10 and CPT codes
  5. Knowledge of the policies and procedures of a clinic sufficient to provide effective patient care.
  6. Knowledge of Medicare and Medicaid policies and regulations and incentive programs.


  1. Skill in multi-tasking.
  2. Skill in customer service.
  3. Skill in computer hardware and software use.
  4. Skill in verbal and written communication.
  5. Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
  6. Skill in analyzing situations accurately and taking effective action.
  7. Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
  8. Skill in organizing work, making assignments, and achieving goals and objectives.
  9. Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.


  1. Ability to multi-task, manage details and organize efficiently and effectively.
  2. Ability to read, interpret, and apply policies and procedures.
  3. Ability to set priorities among multiple requests.
  4. Ability to interact with patients, medical and administrative staff, and the public effectively.
  5. Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment

Job:  Clerical/Administrative
Primary Location:  Phoenix, Arizona
Facility:  Staff Abrazo Medical Group
Job Type:  Full-time
Shift Type:  Days

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