OR Systems Analyst Full Time Days

Description

Position Summary

• Provides direct and timely support to all Clinical Systems users
• Resolves technical and administrative issues on assigned equipment and provides timely communications of issues.
• Reconciles or corrects patient data, records, or images when necessary.
• Conducts system installation and application adjustments as necessary. Takes appropriate actions as required with assigned servers to minimize downtime when instructed to do so.
• Maintains comprehensive site documentation.
• Troubleshoots hardware and software issues and documents issues and resolutions.
• Establishes system performance benchmarks and thresholds. Performs daily system checks to include the review of system logs, clearing of errors, responding to failures/warnings and the comparison of system characteristics against benchmarks and thresholds.
• Implements and maintains a Quality Assurance/Quality Control (QA/QC) program that includes performance and documentation of periodic calibration and preventive maintenance of assigned equipment.
• Provides education and training on systems in use and provides periodic training updates as systems are upgraded or enhanced to all appropriate clinical staff as required.
• Implements system updates and enhancements and provides in-service presentations to inform personnel of system enhancements, their capabilities and impact on operations in coordination with the vendors, Information Services, Biomedical Engineering and department supervisors.
• Maintains system security, audits system access and works with IS Security analyst to ensure compliance with security policy and procedures. Reports security incidents per policy. Performs other duties as assigned. Will review & revise of P&P for surgical services and in specified software. Assists with collation & tabulation of statistical data for surgery, surgeons, and other projects.

Qualifications