Clinical Informatics Specialist, RN

Description

Baylor Scott & White Medical Center - Sunnyvale is an acute care hospital serving the communities in and around Sunnyvale, Texas. We strive to make the lives of our patients and their families better at every interaction. Our Team Members live out this passion in their daily roles as we support their career and personal goals.

We are located just minutes east of Dallas and south of Garland / Rowlett on Hwy 80 at Collins Road in Sunnyvale. Many team members live in Forney, Mesquite, Garland, Balch Springs, and Rockwall areas with a short commute.

Our work environment includes:

• Modern Office Setting
• On-Site Cafe' and Coffee Bar (Payroll Deduction available)
• Collaborative Teams
• Team Member engagement opportunities
• Competitive pay
• Benefits provided based on your work assignment (Full-time, Part-time, or PRN)

Baylor Scott & White Medical Center - Sunnyvale is seeking a Clinical Informaticist to provide successful implementation and maintenance of the Cerner EHR system and future solutions and technology will require an expert analyst with broad knowledge of both the clinical and business applications of the system. The Informaticist will be required to assist hospital leaders, end users, and other members of the EHR team in maintaining the system, problem solving, education and training of both incumbent and new staff, testing and implementation of fixes, and evaluating and planning for the installation and integration of new technology.

The Clinical Informaticist will thrive both in an independent and team environment. They must be able to take ownership of tasks and complete those tasks accurately and efficiently. They must also be able to work with various internal groups and teams and have the ability to manage multiple, simultaneous project tasks and deadlines in an implementation and production environment. They must be able to serve as a resource to others where their knowledge or skills are helpful. They must work with all departments, vendors and project teams to implement and maintain a high quality, process driven solution that meets the process and technology requirements for USPI surgical hospitals.

What your day will look like:

• Monitor documentation and departmental processes to ensure compliance and billing accuracy
• Through reporting identify users in need of further training/education
• Monitor use of preference cards for efficiency in inventory and documentation and ensure continuing regular review and accuracy
• Provide necessary hands on support to end users
• Assist in the development of education and new personnel orientation, FAQs, address questions, changes, and facilitate growth and learning within clinical departments
• Present education or address questions and issues during department staff meetings
• Assist with the testing of new Cerner functionality or fixes
• Ensure issues follow the appropriate chain of problem solving and are logged as a Cerner Service Request (SR) if an actual system issue
• Assist other Cerner analysts with Service Requests (SRs) for problem solving or change requests for system issues
• Provide support and trouble shoot issues with home office EHR team and other facilities
• Be on call to support end users as needed
• Attend educational and training events as needed
• Provide remote or onsite support for home office or other facilities as needed by maintaining personal networks developed through training and conversion
• Ensures end users operate hardware and equipment safely and properly by completing preventive maintenance, troubleshooting malfunctions, evaluating and testing new equipment
• Monitor and evaluate the specifying user level of access and role within the system
• Provide key support to the home office or other facilities with effective communication to the end user of expectations of documentation in the system, coaching, counseling, testing systems, policies, and procedures

Success Factors:

• College degree required
• Current Registered Nurse in the state of Texas
• At least 2 years clinical experience
• Strong technology skills and interest
• Working knowledge of hospital processes
• Excellent written and oral communications skills
• Outstanding customer service skills