ER UNIT SECRETARY PRN DAYS

JOB SUMMARY

Provides indirect patient care in the Emergency Department setting. Meets the communication needs of the patient/family, departmental staff and medical staff. Prepares and compiles records in the Emergency Department. Initiates directions from physician and nursing staff. Participates in performance improvement activities. Maintains regulatory agency requirements, nursing and hospital policies and procedures and standards. Clients served are predominately adults and geriatrics, but adolescents/pediatrics and neonate/infants will occasionally be treated.

DUTIES AND RESPONSIBILITIES

Essential Job Duties

• Verifies and enters patient charges daily.
• Communicates with House Supervisor needs for inpatient beds.
• Completes Physician notification log of patients being sent to the Department and notifies appropriate personnel if receiving information.
• Maintains ED files of appropriate downtime documentation.
• Prepares and prints patients files in conjunction with progress notes for Consulting Physicians
• Audits Medical records on all patients admitted, discharged or transferred.
• Assists with MOT completion and receiving facility contacts
• Enters and verifies orders in the computer system.
• Enter patient demographics into MedHost.
• Communicates appropriately and clearly to charge nurse, co-workers and physicians. Assists in preceptor ship of new employees.
• Demonstrates an ability to be flexible, organized and function under stressful situations.
• Treats patients and families with respect and dignity.
• Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
• Maintains a good working relationship both within the department and with other departments.
• At shift change reports professionally and accurately to oncoming unit secretary
• Documentation meets current standards and policies.
• Answers telephone/intercom in a polite manner and communicates information to the appropriate personnel/family.
• Place telephone calls upon request to physicians and logs the times in the MedHost system.
• Manages and operates equipment safely and correctly. Notifies Director of supplies needed.

PROFESSIONAL REQUIREMENTS

• Reports to work on time and as scheduled, completes work within designated time.
• During assigned shift, reports to Charge RN as immediate Supervisor.
• Adheres to scheduling requests of the department (Works weekends, no “special days off”, no exceptions).
• Adheres to the Principles of Service of Texas Regional Medical Center at Sunnyvale while representing the organization in a positive and professional manner.
• Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department and complies with all organizational policies regarding ethical business practices.
• Utilizes computerized punch time system correctly.
• Completes annual education requirements and maintains regulatory requirements.
• Adheres to dress code, appearance is neat and clean and wears identification while on duty.
• Completes in-services and returns in a timely fashion and has not missed any mandatory in-services.
• Attends at least 8 staff meetings annually, is responsible for information presented at monthly staff meetings that he/she is unable to attend.
• Actively participates in performance improvement and continuous quality improvement (CQI) activities.

REGULATORY REQUIREMENTS

• High school graduate or equivalent.
• Current BLS certification.

LANGUAGE SKILLS

• Ability to read and communicate effectively in English.
• Additional languages preferred.

SKILLS

• Basic computer knowledge.
• Knowledge of medical terminology.

PHYSICAL DEMANDS

For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.

• On-the-job time is spent in the following physical activities
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WORK ENVIRONMENT

This job requires exposure to the following environmental conditions.

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