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Case Manager / Personal Health Nurse - Remote

  • Job ID 1905019542
  • Date posted 05/14/2019
  • Facility Conifer Health Solutions

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!


IMMS uses a holistic approach to medical management. The Personal Health Nurse (PHN) works within a team to move the participant through the continuum of medical management with the goals of facilitating quality health care through the most cost effective means. The PHN performs the Personal Health Management process: assess the participant; work with the participant, family and physician to identify problems; establish goals and develop plans of care; coordinate services; educate participants; and empower participants to independently self-manage and to make knowledgeable health care decisions. The PHN works closely with the provider(s) to ensure that services are provided in the most appropriate setting by the appropriate provider(s) by performing functions of Personal Health Management as well as some functions of Utilization Management. Additionally, the PHN interfaces with clients and with IMMS account managers and are responsible for the medical management of designated account(s). All Medical Management Nurses practice within the scope of their licensures.


Include the following. Others may be assigned.

  • Manages accounts using the 4-Pringes approach, meeting expected number of billable hours and using Conifer Value Based Care tools (MMOTS) according to standard protocol. Documents accurate Status, Sub-status, Patient Severity, Medical Management Acuity
  • Reviews daily calendar for new episodes and tasks due, prioritizes tasks on calendar
  • Completes a Personal Health Management assessment incorporating analysis of clinical claim chart, discussions with the participant and the physician�s assessment and treatment plan
  • Determines and documents participant�s goals, engages the participant in the personal health management process. Develops an ongoing individualized plan of care with timeframes, reasonable and appropriate expected outcomes, specific planned interventions and participant�s goals. Follows through with interventions and documents outcomes in Current Clinical Status section of care plan
  • Engages the PCP and treating physicians in the personal health management process, Collaborates with the participant and PCP in development of an individualized plan of care
  • Closes episodes as indicated, i.e. evaluates �Impactability� among other indications for closure.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Understanding of IMMS holistic approach to medical management
  • Understanding of the client�s (customer�s) perspective and needs
  • Understanding of legislative acts, such as the ADA
  • Competency in Word
  • Competency using email, attachments
  • Excellent verbal communication skills with the ability to communicate with participants and communicate professionally with individuals who serve in a variety of functions, i.e. physicians, account managers, brokers, customer service staff, IMMS executive management, other IMMS Medical Management nurses, hospital utilization review nurses, etc.
  • Excellent written communication skills with the ability to write in a professional, business manner
  • Ability to analyze and resolve complex problems
  • Excellent organizational, prioritization, and time management skills
  • Ability and willingness to function both independently and as part of a team


Include minimum education, technical training, and/or experience preferred to perform the job.

  • Bachelor degree in a health related field
  • Five (5) years of UM/CM experience
  • Three to five (3-5) years of diverse clinical experience required
  • CCM preferred


Include minimum certification required to perform the job.

  • RN (Registered Nurse) license required
    • Current active professional license in the state of residence
    • Eligibility for unrestricted professional licenses in all states


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to work in sitting position, use computer and answer telephone
  • Ability to travel
  • Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office Work Environment
  • Approximately X% travel may be required

Job: Nursing
Primary Location: Texas
Facility: InforMed Med Mgmt Services
Job Type: Full-time
Shift Type: Days

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.


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