Medical Secretary for Western Neuro in Tucson
- Job ID 2005030990
- Date posted 09/14/2020
- Facility Tucson Physician Group Holdings
The ideal candidate must be able to work efficiently in a very fast paced work environment. Western Neuro is a group of 20 providers that provide 24/7 neurosurgery/neurology emergency call at St Joseph s Hospital which is a level 1 trauma center. The candidate must be able to multi-task, be patient oriented and be able to prioritize daily responsibilities as well as have excellent communication skills. This is a very fast-paced environment which can be challenging yet rewarding. Candidates must enjoy working in a fast-paced environment.
- Schedule appointments, diagnostic studies, surgeries and coordinate necessary authorizations
- Coordinate physicians daily schedules
- Obtaining necessary records, diagnostic studies, etc. for patient appointment
- Rescheduling patients when emergencies arise
- Calling patients with appointment reminders
- Liaison between provider and patient
- Receive incoming phone calls from patients specific to the provider
- Answer questions patient has or
- Communicate w/provider details about patient s call & coordinate answer for patient
Education: High school diploma/GED required
Experience: Must have a minimum of 2 years of experience working in a reception position
Other Requirements: None
- Knowledge of Microsoft Office applications
- Knowledge of the purposes, organization, and policies of the local community's health systems sufficient to interact with other health care providers.
- Skill in problem solving.
- Skill in computer hardware and software use.
- Skill in verbal and written communication.
- Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
- Skill in analyzing situations accurately and taking effective action.
- Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
- Skill in organizing work, making assignments, and achieving goals and objectives.
- Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
- Ability to multi-task, manage details and organize efficiently and effectively.
- Ability to read, interpret, and apply policies and procedures.
- Ability to set priorities among multiple requests.
- Ability to interact with patients, medical and administrative staff, and the public effectively.
- Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment.
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