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Medical Secretary for Western Neuro in Tucson

  • Job ID 2005030990
  • Date posted 09/14/2020
  • Facility Tucson Physician Group Holdings

The ideal candidate must be able to work efficiently in a very fast paced work environment. Western Neuro is a group of 20 providers that provide 24/7 neurosurgery/neurology emergency call at St Joseph s Hospital which is a level 1 trauma center. The candidate must be able to multi-task, be patient oriented and be able to prioritize daily responsibilities as well as have excellent communication skills. This is a very fast-paced environment which can be challenging yet rewarding. Candidates must enjoy working in a fast-paced environment.

Responsibilities include:
  • Schedule appointments, diagnostic studies, surgeries and coordinate necessary authorizations
  • Coordinate physicians daily schedules
    • Includes:
      • Obtaining necessary records, diagnostic studies, etc. for patient appointment
      • Rescheduling patients when emergencies arise
      • Calling patients with appointment reminders
  • Liaison between provider and patient
  • Receive incoming phone calls from patients specific to the provider
  • Answer questions patient has or
  • Communicate w/provider details about patient s call & coordinate answer for patient


Education: High school diploma/GED required


Experience: Must have a minimum of 2 years of experience working in a reception position

Other Requirements: None

Performance Requirements:

  1. Knowledge of Microsoft Office applications
  2. Knowledge of the purposes, organization, and policies of the local community's health systems sufficient to interact with other health care providers.
  1. Skill in problem solving.
  2. Skill in computer hardware and software use.
  3. Skill in verbal and written communication.
  4. Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
  5. Skill in analyzing situations accurately and taking effective action.
  6. Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
  7. Skill in organizing work, making assignments, and achieving goals and objectives.
  8. Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
  1. Ability to multi-task, manage details and organize efficiently and effectively.
  2. Ability to read, interpret, and apply policies and procedures.
  3. Ability to set priorities among multiple requests.
  4. Ability to interact with patients, medical and administrative staff, and the public effectively.
  5. Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment.

    Job: Clerical/Administrative
    Primary Location: Tucson, Arizona
    Facility: Tucson Physician Group Holdings
    Job Type: Full-time
    Shift Type: Days

    Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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