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Patient Navigator

Job ID: 2503031684 Date posted: 10/29/2025 Facility: Tenet Florida Physician Services

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Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Description

The Patient Navigator will assists in the intake process from initial patient contact to any follow-up requirements. This
position will manage each account to improve the patient experience. Identifies patients with specific diagnoses and
connects those patients to coordinated care management. Educates patiens on care management options in accordance
with policies and procedures.

2503031684

Responsibilities:

Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department.
Works with Administrator/Physician and other members of section or department to promote a harmonious work environment.
Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous,
helpful and considerate manner.
Answers telephones in a prompt and courteous manner.
Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations.
Dedicated to meeting the expectations and requirements of internal and external customers.
Works with customers to identify problem areas and recommend solutions.
Maintains patient confidentiality and adheres to HIPAA laws.

Qualifications

Education

Bachelor of Science Degree

Experience

Experience in patient process, service related field, marketing products & services

Strong verbal & oral communication skills

Experience in EMR – NextGen system a plus

Marketing experience preferred

The Palm Beach Health Network Physician Group (PBHN), also known as Tenet Florida Physician Services (TFPS), is comprised of hospitals and care centers, a large multi-specialty physician group, various ambulatory surgery centers and outpatient diagnostic facilities spanning Palm Beach County. We are the largest healthcare network in Palm Beach County and recognized for providing the highest quality healthcare, combining leading-edge health services with patient-centric care. With the greatest longevity in the community, along with hospitals and care centers that span the entirety of Palm Beach County, more patients trust PBHN than any other in the region.

2503031684

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify