Patient Relations Coordinator - Per Diem

Coordinate all aspects of patient care including but not limited to:

• Scheduling clinic appointments, patient referrals and other internal and external providers as needed
• Obtaining patient prescription orders and refills
• Assisting with durable medical equipment and prosthetics
• Responding to patient inquires in a timely manner (within 24 hours) and updating shared documents accordingly
• Serves as the main intake personnel
• Working closely with the clinical and finance team to ensure patient receives all information necessary to proceed with treatment

Assist patients in appointments, surgeries and consultations, including services such as interpretation as needed; including coordinating transportation and booking housing accommodations.

Accurately collects and enters all necessary patient information including but not limited to:

• Letters of medical necessity from medical providers
• Insurance verification
• Cost estimates from finance
• Media consents
• Collecting all patient surgery clearances and coordinating surgical times

Support strategic institute initiatives to improve patient care including but not limited to: research, patient education, relationship building, etc.