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Patient Relations Coordinator

Job ID: 2205033144 Date posted: 09/11/2022 Facility: Paley Institute Global LLC
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Job Details

Summary

The International Care Coordinator serves as a primary liaison in the facilitation of medical referrals and appointments for international patients to our hospitals and physician practices.
In collaboration with the Clinical Coordinator, conducts case reviews and triages new referrals, and participates in the development, implementation, and facilitation of patient care along a continuum to help patients achieve optimal health assuring care is the right sequence and at the appropriate level.
The Care Coordinator also provides clinical support to the Clinical Coordinator.

Responsibilities

  • Provide assistance to international patients, physicians and other overseas referral sources with appointment scheduling, admitting, discharge and follow up.
  • Leads and/or facilitates multi-disciplinary patient care conferences.
  • Collaborates daily with insurance companies and payer sources.
  • Serve as patient advocate, ensuring that the plan of care is consistent with patient choice, and that patient needs are communicated to the relevant healthcare team, Identifies and advocates for needed resources and services for the patient.
  • Enhance a collaborative relationship with clinical staff to maximize the patient’s and family’s ability to make informed decisions.
  • Assists with ensuring that patients are smoothly transitioned from their medical care to their overseas providers who are receiving the patient.
  • Prepares and maintains required documentation and patient referral statistical database in accordance with program policy and procedures.
  • Escorts patients to appointments at physician offices and admissions at participating Tenet facilities and coordination.


Qualifications:

Education

Required: Minimum LPN, Associates Degree in Nursing or related field or commensurate clinical/patient experience
Preferred: Bachelor Degree

Experience

Required: Minimum 5 years experience in acute care setting as a Licensed Practical Nurse, Case Manager or Social Worker
Preferred: 7 years preferred. Conversant knowledge and experience with case management, care coordination or discharge planning.

Certifications

Required: Must be currently licensed, certified or registered to practice profession/vocation as required by law, regulation in state of practice or policy or Case Management Certification

Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Job: Corporate
Primary Location: West Palm Beach, Florida
Facility: Paley Institute Global LLC
Job Type: PT2Y
Shift Type: Days

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

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