Practice Coordinator

Responsibilities: 

Greeting patients, answering phones and scheduling appointments 

Collection of accurate patient demographics 

Answers telephones in a prompt and courteous manner 

Insurance verification 

Referral processing 

Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments 

Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations 

Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner 

Manage, copy, and review medical records to ensure accuracy 

Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies 

Education/Experience: 

Include minimum education, technical training, and/or experience required to perform the job. 

High School Diploma/GED 

5 years of experience in a Physician Practice required 

Completion of Medical Office Assistant program preferred 

Healthcare management/administration certification preferred 

EMR/EHR experience preferred, NextGen or Athena experience preferred 

Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required 

Willingness to be flexible and adaptable in a complex, matrix environment 

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