Job Summary

The Manager of Data Management & Integration is responsible for the operational leadership and delivery of the organization’s healthcare integration services, supporting reliable and secure data exchange across clinical, financial, and revenue cycle systems. This role manages the day-to-day operations of the enterprise interface environment, including platforms such as IRIS, Rhapsody, Summit, and Cloverleaf, Mirth ensuring high availability, performance, and compliance.

The Manager leads a team of integration engineers and analysts responsible for developing, implementing, and supporting interfaces across the healthcare application ecosystem. This role collaborates closely with clinical, operational, and IT teams to ensure integrations support patient care workflows, revenue cycle operations, and enterprise technology initiatives.

The Manager also works with technology vendors and internal stakeholders to ensure integration services meet operational requirements, support project delivery, and align with organizational standards and best practices.

Responsibilities

Integration Operations & Delivery

• Oversee daily operations of the enterprise integration environment supporting clinical, financial, and operational systems.
• Manage the design, development, testing, implementation, and support of healthcare interfaces.
• Ensure reliability, availability, and performance of interface engine platforms including IRIS, Rhapsody, Summit, and Cloverleaf.
• Maintain integration documentation, standards, and operational procedures.
• Support integration initiatives related to system implementations, upgrades, and application deployments.

Team Leadership & Development

• Manage and mentor a team of integration engineers and analysts.
• Establish clear operational goals, performance metrics, and development plans for team members.
• Ensure appropriate staffing and workload distribution to support operational needs and project initiatives.
• Promote collaboration, accountability, and continuous improvement within the integration team.

Integration Project Support

• Lead integration delivery for enterprise IT initiatives including system implementations, upgrades, and workflow enhancements.
• Coordinate integration activities with application teams, infrastructure teams, project managers, and clinical stakeholders.
• Ensure integration deliverables are completed on time and aligned with established architecture and standards.
• Support testing and validation activities across multiple applications and environments.

Vendor Coordination

• Work with vendors supporting integration platforms and interoperability solutions.
• Monitor vendor performance and ensure support services meet operational expectations.
• Assist with vendor evaluations, product upgrades, and platform enhancements.
• Serve as a liaison between vendors and internal teams to resolve integration-related issues.

Operational Excellence & Compliance

• Implement monitoring and incident management processes to ensure reliable interface operations.
• Ensure compliance with healthcare data security standards and regulatory requirements including HIPAA.
• Maintain documentation and operational procedures for integration services.
• Drive continuous improvement in integration reliability, support processes, and system performance.

Qualifications

Required

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or related field.
• 5+ years of experience in healthcare IT integration, interoperability, or interface development.
• 2+ years of experience leading or supervising technical teams.
• Experience supporting enterprise integration platforms or healthcare interface engines.
• Experience delivering integration solutions across clinical or healthcare systems.
• Strong understanding of healthcare workflows and interoperability requirements.

Preferred

• Experience with healthcare interface engines such as:
  • InterSystems IRIS
  • Rhapsody
  • Summit
  • Cloverleaf
• Knowledge of healthcare interoperability standards including:
  • HL7
  • FHIR
  • X12
  • CCD / CCDA
• Experience supporting integrations across:
  • Clinical systems
  • Revenue cycle systems
  • Financial platforms
• Experience working within hospital or multi-facility healthcare environments.

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