Overview

Delray Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Delray Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Job Shift: Days

Job Type: Full Time

The Physician Advisor (PA) has responsibility for providing medical staff leadership to the Utilization Management Committee (UMC) and functions of the Case Management (CM) and Health Information Management (HIM)/Clinical Documentation Improvement Departments. The PA leads and promotes processes for patients to receive medically necessary and high quality care throughout the continuum of care. The PA also assists in reducing the financial risks associated with denials that are due to providing medically unnecessary or preventable services and extended length of stays.
Additionally, the Physician Advisor provides ongoing education and in-service instruction programs for the Hospital's medical staff (including residents and fellows in academic medical centers), nursing and ancillary personnel related to coding/clinical documentation improvement, compliance, and utilization management and quality issues. Further, the PA conducts and documents reviews and for cost and length of stay (LOS) outliers as referred by the non-physician reviewers. He/she conducts medical necessity reviews for cases not referred to an outsourced physician advisor company.

Responsibilities

POSITION ACCOUNTABILITIES AND PERFORMANCE CRITERIA:

1. Serves as physician liaison and advisor to the Health Information Management Department/Clinical Documentation Improvement.
   • Shares expertise regarding improvements in documentation with both HIM and clinical staff.
   • Serves as lead educator with the medical staff for ICD-IO and clinical documentation improvement implementation.
2. Maintains communication with attending physicians relating to utilization management and clinical documentation to discuss criteria for admission and/or continued stay and/or clinical documentation.
3. Assists Hospital with physician communication in support of the process for Hospital Issued Notice of Non-coverage Letters ("HINN"), Medicare discharge appeals and Condition Code 44 responsibilities of the UM Committee.
4. Assists Hospital with issues related to appropriate pre-certification for elective admissions, direct admissions and procedures.
5. Discusses treatment plans with attending/specialty physicians when Case Management and/or Clinical Documentation Improvement staff request assistance related to the patient plan of care or documentation.
6. Reviews records and reports of patient care in Hospital, as well as cases referred by Hospital's Case Managers, HIM/CDI staff, Risk Managers and Directors of Clinical Quality Improvement to promote quality of patient care and identify utilization issues.
7. Serves as physician liaison with contracted secondary physician review company responsible for conducting and documenting reviews to determine medical necessity and level of care issues when patients do not meet InterQual@ criteria.
8. Serves as liaison between Hospital and Managed Care Medical Directors, representing the hospital concerns at regular joint operating meetings between the two organizations.
9. Supports or serves as chair of the Utilization Management Committee. Shares meaningful data to attendees and committee members. Utilizes data to direct and drive performance improvement. Present UM Plan to required committees and Governing Board.
10. Utilizes (Crimson) data to drive improved quality of care and reduce unnecessary variation:
    • Active Crimson user/Physician Champion
    • Reviews data regularly (at least monthly)
    • Identifies areas of opportunity and shares with physicians in multiple settings
    • Drives at least one focus improvement through UM Committee Action Plan.
11. In conjunction with Home Office Health Policy counsel, clarify with appropriate agencies (for example, State Medicaid agencies) regulations that pertain to utilization and denials. Provides feedback, when necessary, to McKesson regarding discrepancies between clinical standards of care and InterQual guidelines.
12. Supports and assists Case Management, as indicated, in real-time interventions when Hospital is notified of denials/down codes by appealing and reducing denials of payment through peer to peer communication with medical directors from various managed care plans. Communicates, as required, with payers or physicians to facilitate immediate reversal of adverse decisions or transfer to alternative levels of care. Assists with appeals process by sharing case notes, research or related documentation that will support appeal.
13. Supports and assists Clinical Documentation Improvement staff, as indicated, in real time interventions with concurrent query education needs with the medical staff for clear, concise and compliant documentation in order to support coding/MSDRG and/or APR DRG assignment.
14. Assists Hospital management in determining and providing the appropriate level of care in Facility and in the Intensive Care and Telemetry Units.
15. Review cases daily with Case Managers to focus on patients with preventable excess days, social/financial issues and appropriateness of clinical care.
16. Attends TEMPO^TM Board Huddles at least weekly and patient care conferences when indicated.
17. Assists the appropriate Medical Staff Committee(s) in reviewing and revising Medical Staff Bylaws Rules and Regulations as they relate to utilization management and clinical documentation.

COMPENSATION:

A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.

TRAVEL:

Minimal.

Qualifications

EDUCATION/CERTIFICATIONS:

Minimum: A Doctor of Medicine degree (M.D.) or Doctor of Osteopathic Medicine degree (DO.) is required. A current Medical License for the state where practicing as a Physician Advisor. An advanced degree in Business and/or Health Care Administration is desirable. Candidates for this position are required to have an ABMS (American Board of Medical Specialties) certification.

EXPERIENCE: 

• Active hospital medical staff member in good standing with current hospital is required.
• Utilization Management and hospital committee chair experience highly preferred 
• Demonstrated ability to work in a collegial role with members of the medical staff and to engage in education to hospital medical staff preferred.
• Solid background in successfully conducting physician-to-physician discussions with payers strongly preferred.
• Minimum two years of experience in a physician leadership role is required. A demonstrated track record of superior performance in physician leadership roles; a background should have been gained ideally in an health system or major medical group that is recognized for excellence in clinical care and contemporary medical management practices. The successful candidate will be recognized for knowledge in clinical process improvement.
• Business skills in planning, use of information systems, financial management, budgeting, reimbursement and managed care, healthcare economics, medical practice management, human resources management and team building, program development, community education, and marketing/referral base development.
  Clinical leadership skills in quality and utilization management, clinical effectiveness and outcomes, clinical staff development, case management, clinical protocol development.
• Demonstrated knowledge of managed care and health policy that encourages visionary thinking.
• A flexible management style, with the ability to function in an environment where it will be necessary to produce proactive results and to lead major change initiatives in an aggressive time.
• Significant understanding of and experience with performance improvement and quality management programs.
• In depth understanding of financial systems and reimbursement mechanisms.
• Ability to teach and educate and to articulate positions effectively. Excels in effective coaching and counseling of employees, as well as definitive mentoring skills.
• High-level problem solving capabilities both in groups and one-on-one. 

Organization Description

Delray Medical Center, part of the Palm Beach Health Network, is a 536-bed acute care hospital spanning 30 acres, employing over 1,700 employees, 700 physicians and serving southern Palm Beach County for over 40 years. As both a community hospital and state-designated Level I Trauma Center, Delray Medical Center offers several specialized services including advanced cardiac and vascular facilities, orthopedics, neurosciences, emergency care and weight-loss surgery. Pinecrest Rehabilitation and Outpatient Hospital at Delray Medical Center is the only state designated brain and spinal cord injury rehabilitation program in the county by the State of Florida. Delray Medical Center is also home to Fair Oaks Pavilion, a 53-bed adult psychiatry unit. Come join one of our many teams!

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