Embark on a rewarding career with Detroit Medical Center Shared Services. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

Benefits Statement

At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary & Responsibilities

Under general supervision and according to established policies and procedures, assists in the administration of Human Resource processes. Responsibilities may include, but are not limited to, employee files and HR program maintenance, administrative recruitment activities, , and a variety of employment, labor, wage, benefit and clerical support activities. Activities will vary depending assignment. As a customer-focused HR representative, must be accessible, flexible, knowledgeable and responsive to customers’ and team members’ requests.

1. Performs a variety of complex support functions that require knowledge of departmental operations, as well
   as human resource policies and procedures such as processing request for temporary agency personnel in Contrack Management.
2. Serves as a backup to on-site support needed to investigate records, analyzes employee DMC history profile and assists in providing resolutions to individual employee problems. Communicates such resolutions to appropriate HRBC and the Tenet Employee Service Center for implementation when needed.
3. Provides administrative support to various functions within the department. Gathers, computes, inputs data; drafts standard memos/forms and types documents; organizes and maintains filing systems; prioritizes work flow; schedules appointments, meetings, and classes as assigned.
4. Supports facility HR department’s adhoc by performing intermittent duties, sorting and distributing mail, responding to department visitors, making photo identification badges, maintaining adequate supplies, manuals, completing invoices, and performing similar duties when asked to fill in for local facility HR personnel.
5. Processes employment verifications and friend of the court requests that are not able to be done by the Work Number.
6. Serves as the onsite support to ensure any wet signatures are obtained and provided to Tenet Employee Service Center for processing. Will liaison with Corporate Headquarters to ensure employees have what they need for their immigration forms.
7. Creation and maintenance of DMC flow charts and process flows, including but not limited to maintaining SOPs, DMC policy updates and other reference documentation as necessary.

Minimum Qualifications

1. High school diploma or equivalent, Minimum of 2 years College Required. Bachelor’s Degree preferred.

2. Six months to one year of progressively clerical or administrative experience, preferably with Human Resources experience.

Skills Required

1. Interpersonal and communication skills to interact independently and effectively with all levels of personnel and external customers.

2. Analytical skill to investigate, identify and resolve problems.

3. Proficient typing skills with the ability to effectively use various personal computer software and hardware programs.

4. Manual dexterity and visual acuity to operate a variety of office equipment including a personal computer, typewriter, calculator, fax machine and photocopier.

5. A high level of accuracy is required to manipulate and maintain employee personnel records.

Facility Description

The Detroit Medical Center (DMC) is a nationally recognized health care system that serves patients and families throughout Michigan and beyond. A premier healthcare resource, our mission is to help people live happier, healthier lives. The hospitals of the Detroit Medical Center are the Children's Hospital of Michigan, Detroit Receiving Hospital, Harper University Hospital, Hutzel Women's Hospital, the DMC Heart Hospital, Huron Valley-Sinai Hospital, the Rehabilitation Institute of Michigan and Sinai-Grace Hospital.

DMC's 150-year legacy of medical excellence and service provides patients and families world-class care in cardiovascular health, women's services, neurosciences, stroke treatment, orthopedics, pediatrics, rehabilitation, organ transplant and other general and specialty services.

DMC is a key partner in Detroit's resurgence, which continues to draw national and international attention. A dedicated corporate citizen with strong community ties, DMC is one of the largest and most diverse employers in Southeast Michigan.

EEO Statement

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.