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Patient Care Tech II (PCT) - Telemetry
El Paso, Texas The Hospitals of Providence - East CampusOverview
Be the heart of compassionate care in a patient care support role with us! In this vital role, you'll provide essential assistance and comfort to patients, ensuring they receive the best possible experience during their healthcare journey. If youre dedicated, empathetic, and ready to make a positive impact on patients' lives, we encourage you to apply today and become a crucial part of our caring team!
At The Hospitals of Providence - East Campus, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
Job Summary
Full Time Nights
Assists nursing service personnel with a variety of patient care activities and related services necessary in caring for the personal needs and comfort of patients. Assists with personal hygiene, takes vital signs, and changes bed linens. May serve and collect food trays, provide for between-meal nourishment, and clean, sterilize, store, and prepare other supplies. Has knowledge of commonly used concepts, practices, and procedures within a particular field.
Responsibilities
• Under the supervision and guidance of a RN, demonstrates knowledge of care and differentiates abnormal
conditions; accurately documents vital signs, intake and output and reports deviations from normal to the nurse in a timely manner
• Under the supervision and guidance of a RN, performs all responsibilities/duties required under the defined
scope of service to assure the unique nature of the client is addressed to include but not limited to the age of the client served
• Institutes and initiates a plan of care for patient based on the initial assessment within the shift, documents;
implements and continuously evaluates interventions; reassesses patient needs on an on-going basis as required per unit or procedure
• Performs all relevant duties to include but not limited to preparation of units and duties associated with
patient room and beds for receiving patient admissions, returning or outgoing surgical patients, transfers and
discharges without reminders
• Demonstrates ability to care for patients with an ostomy, diabetic patient, patient with impaired skin
integrity, bariatric patient, and perform peri care
• Demonstrates ability to care for geriatric patients with specific needs related to acute illness that may have an
impact on their mental status (increased confusion, delirium)
• Demonstrates ability to maintain infant security and address nutritional needs based on developmental age
• Initiates Fall Protocol for all patients; assists with placement of arm band, appropriate colored slippers and
appropriate signage.
• Maintains work area clutter free, equipment in working condition required by department standards; Keeps
utility and equipment rooms and work areas clean.
• Demonstrates knowledge of the use of medical equipment (ie. Sequential compression device, bedside
commode, bladder scanner, mobility assistive devices); reports problem with equipment to charge nurse via
change of command
• Recognizes changing patient condition and modifies plan by using resources, chain of command and Rapid
Response Team (RRT) promptly and appropriately.
• Assimilates and prioritizes information sources to take immediate and decisive patient-focused action by
routinely performing patient rounds and addressing concerns timely
• Assists patient with activities of daily living and provides basic care to include but not limited to patient
hygiene, preparation of meals or assistance to feed as needed, distribution of water and ice
• Performs routine treatment procedures including but not limited to application of appliances for heat/cold sitz
baths or postmortem care per policy as directed by nurse
• Maintains a safe environment and responds with confidence and adapts to rapid changing patient conditions
and emergent situations
• Operates equipment and performs all procedures safely, including use of proper body mechanics and
protective personal equipment
• Appropriately handles supplies on unit, correctly and consistently removes and charges supplies
appropriately
• Adheres to privacy and maintains confidentiality of all hospital and patient information at all times
• Appropriately documents all patient specific information to patient and escalates identified problem for care
provided
• Coordinates and collaborates with multidisciplinary team members in the planning and management of
patient care to meet patient needs and maintains high productivity
• Responds to the unique needs of patients and families coping with unanticipated treatment, quality of life,
and end-of-life decisions
• Monitors and allocates patient care services, recognizing the fiduciary role of working in a resource intensive
environment
• Maintains and promotes professional standards with a constructive, proactive approach and development by
participating in Performance Improvement needs, in-services, committees and staff meetings
• Serves as a role model for compassionate care and service excellence and commits to support the hospital ‘s
mission and vision
• Facilitates problem resolution and team collaboration among staff by displaying a positive attitude within
department and other colleagues to contribute to customer service program, and assists leadership by
mentoring and coaching staff as well as accepting to orient new staff and act as a preceptor
• Serves as a resource, anticipates the needs of others and offers assistance and positive suggestions as well as
productive feedback
Qualifications
MINIMUM EDUCATION:
• Required- High School Diploma or GED
MINIMUM EXPERIENCE:
• Required-None
• Preferred-Acute care and/or previous clinical experience
REQUIRED LICENSES/CERTIFICATIONS:
• Current Healthcare Provider Basic Life Support (American Red Cross or American Heart Association) if American Red Cross, must obtain American Heart Association within 60-days of hire
• Crisis Prevention Intervention (CPI) Certification within 90-days of hire/transfer
REQUIRED SKILLS, KNOWLEDGE, and ABILITIES:
• Preferred: Prior basic experience performing clerical or customer service duties with prior HUC
training/experience in a clinical setting
• Ability to use computer driven patient care equipment
Organization Description
The Hospitals of Providence have faithfully been serving our community since 1902. Generations of families have chosen our hospitals to be a steward of health in the El Paso community. Our five hospitals include a childrens hospital committed to providing the care patients need, when they need it. Today, the Hospitals of Providence are comprised of our region's most trusted hospitals, each dedicated to meeting our families specific healthcare needs. Join our team!
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
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