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Scheduler
Glendale, Arizona Abrazo Arrowhead CampusEmbark on a rewarding career with Abrazo Arrowhead Campus hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.
At Abrazo Arrowhead Campus, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
Responsibilities
- Schedule and register patients requiring phone interaction to organize, arrange, and coordinate patient and facility needs by considering variable as diagnosis, personnel resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs and physician orders.
- May obtain information, including patient demographics and all insurance information, completing appropriate forms and performing data input. Schedules consist of time of procedure, patient’s name, patient’s date of birth, patient type (i.e. outpatient, am admission or outpatient short stay etc.)
- Obtains insurance authorization and precertification when required within appropriate time frames and document information along with information of who provided such information.
- Compiles complete patient folder with appropriate signatures and documentation, providing ancillary departments with appropriate copies as required by facility.
- Reviews precertification letters as required.
- Other duties as assigned
Position Summary
Position responsible for maintaining and coordinating the service schedule for non-surgical areas. Monitors and schedules all outpatient cases. Records all pertinent information into the scheduling book for pre-procedure phone calls and references. Maintains good rapport and working relations with internal and external customers. This position may verify insurance eligibility.
Special Skills: Must have knowledge of basic mathematics. Requires considerable logic and understanding to analyze problem and determine course of action. Proficient at interpersonal relationships. Reads, writes and orally communicates at a level to correctly explain information. Must have the ability to operate a telephone, computer, copy machine, and fax machine as required. Requires attention to detail. Works regularly with confidential information. Must be familiar with medical terminology. Bi-lingual preferred.
Qualifications
- Minimum requirements are a High School Diploma or equivalent GED and prior clerical experience.
- Preferred is at least One-year experience in scheduling.
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Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
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