Search Open Positions
Admitting Representative Full Time Days
Job ID: 2503002471-0
Date posted: 02/03/2025
Facility: Desert Regional Medical Center
Job Details
Responsibilities:
DEPARTMENT SPECIFIC DUTIES:
- Greets patients in a friendly manner.
- Respects patient confidentiality utilizing HIPPA guidelines.
- Competent in utilizing multiple computer systems (i.e PAS and Nextgen) to input all demographic information provided by the patient.
- Participates in Electronic Medical Records training and demonstrates effective use of knowledge and new skills
- Chart preparation for patients scheduled the following day
- Completely and accurately enters information from the registration forms into the system.
- Verifies that the patient registration forms have been filled out completely and the patient has read and signed all consent forms as required by the hospital.
- Secures relevant patient information upon arrival including insurance cards and driver’s license. Imports that information within the EHR.
- Schedules and cancels appointments
- Prepares the patient check in sheets and schedules for the following day
- Documents patient no-shows appointments in the chart and in the EHR system
- Collects payments and co-pays from patients. Completes legible and accurate receipts
- Reconciles all receipts with money (cash/checks/credit card payments) and balances with the provider log sheets.
- Adheres to DRMC Service Standards & ICON Practice Standards
- Pages emergencies and consults for providers in accordance with procedures remaining calm, concise and in a professional manner
- Is responsive to concerns or request from patients, providers and employees
- Follows provider’s guidelines for escalating appointments according to the patients’ requests or needs, to include urgent add-on appointments for issues such as fracture care or potential complications in care, communicate any concerns or issues with supervisor(s) immediately
- Acts as a “team player” doing whatever task is necessary to assure efficient functioning of office and highest quality care to patients and companies who request our service
- Performs other job duties as needed
Qualifications
Required:
- High School Diploma or GED
- One to three years recent experience in acute care hospital registration or business office environment.
- Knowledge in Medicare, Medi-Cal and third party billing and collection procedures.
- Type 35 WPM
- Experience or knowledge in admissions, registrations and insurance verification is essential.
Preferred:
- Ability to speak Spanish.
#LI-JS4
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Description
Desert Regional Medical Center is a 385-bed acute-care hospital classified as a stroke receiving center and Level I Trauma Center with an innovative, patient centered and evidence-based Rehabilitation Services Department. Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics.
GENERAL DUTIES:
The Patient Service Representative greets patients and visitors in person or on the telephone; obtains demographic, financial and medical information for registration and identification, coordinates and assists in the completion of all activities relating to patients' finances, to facilitate the collection and distribution of information and to expedite a smooth and timely billing and collection process while adhering to department policies and procedures. Access to demographic information and limited patient health information related to job function.
The Patient Service Representative monitors and expedites the necessary authorizations and approvals for hospital outpatient services or elective surgeries per the designated insurance carriers
Shift: Days
Hours: 8hrs
Days off:
2503002471Pay Range: $23.00 - $23.02 hourly **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience
Employment practices will not be influenced or affected by an applicant’s or
employee’s race, color, religion, sex (including pregnancy), national origin,
age, disability, genetic information, sexual orientation, gender identity or
expression, veteran status or any other legally protected status. Tenet will
make reasonable accommodations for qualified individuals with disabilities
unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program.
Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
Jobs for You
Tenet - A Community
Built on Care.
Across the country, the Tenet family includes 110,000 employees working in more than 65 hospitals and over 475 outpatient centers. We’re all focused on delivering the right care in the right place at the right time.
At Tenet, the impact of our work spreads far and deep across the many dimensions of healthcare that we touch. Every day, our employees and physicians foster a compassionate environment for care and healing in the communities we serve. We take pride in what we do, we are passionate about our chosen path, and we take seriously the true privilege we have in serving others as a Community Built on Care.
Learn About Opportunities Across Tenet