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Clinical Operations Representative

Palm Springs, California Desert Regional Medical Center
Category Administrative Support Job ID 2503033176
Facility Desert Care Network Status Full Time Shift Day
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Desert Regional Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Desert Regional Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Staffing:

  • Allocates personnel with House Supervisor consultation based on unit need, staffing guidelines, and union contracts.
  • Obtains daily staff requests
  • Coordinates staffing to meet organization’s requirements
  • Monitors overtime accumulation and tracks attendance
  • Conducts compliance audits on files of float pool and all contract staff to assure accuracy
  • Maintains schedules and schedule accuracy
  • Verifies payroll accuracy
  • Processes employee vacation requests after they have been approved
  • Monitors and maintains information on staff qualifications and areas of expertise
  • Problem solves scheduling conflicts
  • Schedules orientation of new hires/contract staff
  • Maintains tracking of mandatory education
  • Maintains daily staffing reports and updates OptiLink
  • Assist mortuary personnel and families with information regarding deceased patients
  • Other duties as directed by Transfer Center Coordinators, Staffing Office Manager and/or House Supervisors
  • Assist in maintaining files

One Call:

  • Receive calls for admits and gathers demographic data
  • Enter patient demographic information in to computer systems
  • Assign hospital service codes, accommodation codes and bed assignments
  • Notifies departments of admissions/transfers
  • Updates FirstNet and RightBed assignments
  • Edits cleaning priorities on RightBed
  • Receives and modifies bed assignments (transfers, discharges)
  • Updates admitting diagnosis/attending physician changes
  • Performing a daily census reconciliation to make sure codes are correct and
  • Presence/absence of patients are verified
  • Coordinate with EVS to expedite patient admissions/transfer

Shift: Days Days worked will VARIE

Hours: 7:00am-7:30pm

Job Type: Full Time

Job Summary

The Clinical Operations Representative (COR) facilitates the daily allocation of nursing personnel, utilizing general staffing guidelines (as approved by Nursing Directors) and knowledge of personnel’s skill level. The position coordinates additional activities centrally located in the Nursing Office and promotes and maintains a professional image through contact with the public. The COR will also facilitate patient admissions and transfers throughout the facility working in Cerner, PBAR, RightBed and the Hospital ADT system. They will assist in applying the appropriate room accommodation codes, and communicate any problems immediately to the Transfer Center Coordinator or House Supervisor. Access to all Patient Health Information is for treatment purposes only.

Required:

  • High school diploma or GED
  • Computer experience- ability to work in multiple systems concurrently
  • Excellent communication skills – written and verbal
  • Demonstrated ability to present self in positive and professional manner
  • Prioritization and organizational skills
  • Ability to read and understand written English.
  • Ability to communicate orally and in writing
  • Ability to communicate with others via telephone
  • Ability to complete detailed work and complex scheduling requirements with minimal errors
  • Must be available for both day and night shifts

Preferred:

  • 1-3 years working in hospital setting with staffing/Cerner/ADT experience
  • Working knowledge of Microsoft Office applications

#LI-TM2

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2503033176

Salary: $24.00 - $29.39 **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.

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  • Administrative Support, Palm Springs, California, United StatesRemove