Office Coordinator - Wound Care

DEPARTMENT SPECIFIC DUTIES:      

1. Commands computer knowledge for operations of word processing, database programs, simple spreadsheet functions, billing and patient account functions and/or Hospital-specific systems.
2. Coordinates daily work flow, as well as accurate and timely production of reports and invoices.
3. Initiates and maintains accurate data files including, but not limited to patient records, patient charges, correspondence and business functions.
4. Enters and maintains reports of daily charges for each business day, week and month; generates daily, weekly, monthly reports as needed by Hospital and/or Program Director.
5. Maintains Consistent and Accurate Information Flow and Documentation for Patient Records, Accounts, Finance and Reimbursement
6. Demonstrates knowledge of third party payor system including Medicare, Medi-Cal, commercial, PPO and HMO systems and assists with financial counseling of patients.
7. Maintains excellent interpersonal skills with other Hospital Departments, where applicable for smooth information flow and knowledge of system changes.
8. Verifies patient insurance and collaborates to monitor ongoing preauthorization requirements with immediate attention to all denials to maximize reimbursement.
9. Demonstrates responsibility for record keeping, collection and transport of money from collection of co-pays.
10. Administers Medical Records System in Collaboration with Clinical Staff