Phlebotomy Supervisor Full Time Rotate

Description

Desert Regional Medical Center is a 385-bed acute-care hospital classified as a stroke receiving center and Level I Trauma Center with an innovative, patient centered and evidence-based Rehabilitation Services Department.  Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics.

GENERAL DUTIES:

Is directly responsible for the following duties through actual performance or delegation by team interaction:

Responsible for the overall performance of the Separating and Phlebotomy functions.

Schedules work assignments for Inpatient and Outpatient Lab Assistant / Phlebotomists. Develops, revises and reviews policies and procedures for the section and maintains procedure manuals. Responsible for organizing the specimens for referral laboratory testing. Ensures that daily workflow is monitored. Is responsible for yearly employee performance evaluations. Ensures that routine maintenance of equipment is performed and documented on maintenance log sheet. Ensure that proper supply levels are maintained for operation. Is responsible for assuring compliance with regulatory, Quality Assurance and other regulations as appropriate.

Orients new employees and instructs students with respect to section operations. Schedules training duties, and ensures employee competency for Phlebotomy and Separating. Coordinates continuing education for employees. Keeps abreast of all current knowledge, developments and changes in the specialty in order to provide the best care of the patient. Provides technical assistance when necessary. Available after hours for consultation and assistance when necessary. Works with other Supervisors / Manager as needed.

SHIFT: DAYS 8 hour shifts

HOURS: Monday through Friday, with occasional weekends

2503016127

DEPARTMENT SPECIFIC DUTIES: 

• Directs and manages the operations/services of the section within prescribed policies and guidelines of the department and organization.
• Ensures that policy and procedure manuals are current and are reviewed regularly by all staff members; reviews and revises policies and procedures every two years and/or as necessary.
• Develops short-term and long-term goals and objectives for the section consistent with those of the department and organization; submits and discusses established goals and objectives with administration biannually.
• Promotes good staffing practices by maximizing the utilization of human resources; forecasts and anticipates the personnel needs of the section with regard to fluctuations in the workload; maintains staffing at standards established by productivity management.
• Ensures that competencies exist for each member of the staff; ensures that all competencies are completed by the end of each calendar year.
• Coordinates and/or trains and develops staff members for new responsibilities and authority as section or departmental needs dictate.
• Continually monitors the section's activities and takes appropriate action to ensure efficient and effective operation; observes ongoing operations and analyzes performance to identify potential problems.
• Assesses and implements staff development and cross-training, as needed.
• Facilitates and participates in section and department specific orientation for all new employees.
• Supports all Hospital Programs to include but not limited to quality improvement, risk management, safety, and infection control.
• Establishes, maintains, and promotes effective internal and external lines of communications; provides leadership (role model) for the staff.
• Meets with staff members on a routine basis to obtain feedback; document meetings and plan of action for improvement.
• Maintains a good working rapport with all staff and other departments requiring frequent  interactions and coordination of efforts.
• Establishes and maintains a routine mode of communication with staff (e.g., weekly/monthly staff meetings) and a written communication tool (e.g., email).
• Communicates self and staff concerns and problems through proper written and verbal channels.
• Communicates, cooperates, and performs related duties with other members of the hospital staff and administration in a courteous and efficient manner to achieve overall hospital goals and objectives.
• Assists with the development of and execution of a plan of staff involvement and growth through delegation of appropriate responsibilities.
• Acts as a team member within the department and within the organization.
• Schedules the collection of data for priority issues and as part of an ongoing process of continuing the measurement of departmental performance.
• Monitors the results of the measurement of performance.
• Improves the process when measurement indicates room for improvement.
• Reports to work as scheduled, in accordance with hospital policy, and takes responsibility to prevent absences and tardiness.
• Demonstrates a consistently well-organized approach to all activities.
• Complies with hospital policy regarding breaks and lunch periods.
• Complies with hospital and department policies regarding scheduled time off (vacation) requests.
• Practices appropriate safety and infection control procedures.
• Maintains clean and safe work areas.
• Reports safety hazards to appropriate personnel immediately.
• Attends all mandatory safety sessions.
• Participates in regular departmental safety reviews.
• Accepts work assignment readily
• Supports all Lab and Hospital structural standards (i.e. policies, procedures and regulations)
• Wears photo I.D. badge at all times while on hospital property.
• Provides proper identification in personal and phone communications
• Respects the patient’s right to privacy by only discussing clinically relevant information in appropriate surrounding.
• Responds to difficult situations with self-control and positive attitude.
• Communicates with co-workers with clarity and respect
• Shares responsibilities and willingly offers assistance to co-workers.
• Recognizes and acknowledges the contribution of each department/specialty. Encourages interdepartmental communication and team-work.
• Sensitive to cultural, religious, sexual diversity

Qualifications

Required:

Formal education - High school diploma or equivalent with at least 3 years of pertinent full-time lab experience and a current phlebotomy certificate, such as Certified Phlebotomy Technician I (CPT I). An associate degree or bachelor’s degree in biomedical/physical/clinical sciences, or equivalent certification is desirable. 

Ability to resolve problem situations.  Must possess excellent organizational, public relations and leadership skills.  Computer experience preferred. 

Position requires excellent physical stamina, which includes the ability to walk or stand from six to twelve hours a day, do repetitive bending/reaching, climbing of stairs, and sitting.  Ability to carry up to ten pounds constantly and to lift up to 30 pounds on occasion.  Position requires constant repetitive motion, using hand, fingers, wrists to perform testing, venipuncture and capillary draws.  Ability to work at computer terminals for varying periods of the day which can range from one to three minutes or as long as several hours at a time. Emotional stamina to handle the unexpected and stressful situations that may arise while working with sick or injured patients.  Must be able to hear and speak the English language well enough to communicate instructions by phone and spoken conversation to all persons.  Must be able to see well enough to correctly read labels, reports, and computer screens.  Ability to perform all work duties and/or move around in restricted areas.  Ability to evaluate each situation and handle it with the utmost professionalism.  Must demonstrate dedication and concern for the health and welfare of others. Ability to perform uncomfortable or painful procedures while helping patients feel cared for as individuals. Other tasks as assigned.

Preferred:

Two years of supervisory or managerial experience

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Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.