Social Worker II Full Time Days

Description

Desert Regional Medical Center is a 385-bed acute-care hospital classified as a stroke receiving center and level 2 trauma facility with an innovative, patient centered and evidence-based Rehabilitation Services Department.  Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics.

General Duties:

The Social Worker II is a social worker performing the case coordination tasks with the insurance and medical staff within the Skilled Nursing Facility Unit along with the complete range of social work services, including psychosocial assessment, treatment planning, and clinical and therapeutic intervention to the persons served, their family members, and caregivers in an interdisciplinary environment consistent with the employee’s resources and continuum of care, as well as follow up post-discharge for both the Skilled Nursing Facility and the inpatient units of the General Acute Care Hospital. The Social Worker II may be assisted by the clinical nurse manager and the program leadership when needed. It is expected that the Social Worker II attends interdisciplinary meetings, family conferences to receive input and provide feedback to the team on the person served, progress and needs. The Social Worker II shall participate in and demonstrate accountability for continuum of care (including post-discharge follow-up). In support of DRMC’s Mission and Vision, adopts and lives the Values of Desert Regional Medical Center: Patient Focus, Accountability, Compassion, Continuous Improvement, Diversity, Innovation, Integrity, Joy, and Teamwork.

Shift: Days

Hours: 8:00am - 4:30pm

Schedule: Monday - Friday

2503002769

DEPARTMENT SPECIFIC DUTIES: 

Clinical social work services duties:

• Provides direct service/intervention to best meet the needs of the persons served by the departments.
  • Assesses the persons serves and family needs in order to provide quality care:
    • Psychosocial assessments will be initiated on every person served within 5 days of admission.
    • Obtains information from staff and physicians, and interpret information in terms of the patient’s needs.
    • Assists team in developing the patient/family plan of care.
    • Organizes and participates in family conferences for every patient weekly and as needed.
    • Assessments take into account age, gender, socio-economic, cultural and other patient specific characteristics when making clinical determinations and treatment plans.
• Serves to create a patient-centered atmosphere during the patient’s stay.
• Will develop therapeutic intervention goals based on the skill level:
  • Goal from the assessment are shared with the rest of the treatment team as a means to coordinate care (short term and long term goals will be established)
  • Established a range of treatment needed as appropriate to the ages of the persons served.
• Maintains documentation of professional involvement and intervention to achieve effective recording of services rendered to the persons served and their families. Follows all regulatory standards and guidelines for documentation.
• Acts as a patient advocate to protect the rights and best interests of the persons served.
• Participated in department and hospital-wide performance improvement in order to maintain accepted social services department standards.
• Demonstrates own professional development and leadership skills to ensure quality patient care in accordance to accepted professional standards.
• Maintains confidentiality of information with respect to persons served, employees, and all other matters 100% of the time, and in a manner consistent with HIPAA guidelines.
• Demonstrates ongoing communication with all team members for the benefit of affecting a patient plan of care.
• Assists, communicates, and participates in discharge planning during the pre-admission process as needed.
• Assists, communicates, and participates with the interdisciplinary teams in discharge planning processes.
• Participates in all team conference meetings:
  • Documents the changes to the plan of care,
  • Coordination of discharge planning activities to coincide with the discharge date as determined by the interdisciplinary team.
  • Timely communication with the person served and/or family to effect a timely and successful discharge.
  • Discussion and identification of any issues that would jeopardize a safe discharge.
• Participates in multidisciplinary rounds/meetings.
• Assistance with communication with the person served employer to facilitate return to work when reasonable accommodations are possible.
• Assistance with communication with the person served landlord to facilitate home modifications.
• Assistance with filing for state and federal benefits, and other services the person served or their caregiver(s) may be eligible for.
• Referral to city services such as ramp building or grab bars installation, along with obtaining caregiver support.
• Education of the person served on the importance of developing and updating regularly a portable medical profile.
• Assistance of the person served with gathering the documents for a portable medical profile.

 

Case management services duties:

• Provides orientation to the person served and their family about the services of the program, the outcomes and the role of the different team members in relationship to the person served.
• Serves as a coordinator of the interdisciplinary team:
  • Initiates discharge planning activities upon patient’s admission.
    • Assesses the discharge opportunities and barriers.
    • Discusses discharge options with the person served and their family to help guide the team on the needs, preferences, and capabilities of the patient and the support system.
• Discusses patient rights with the persons served and their family members, including the right to request to formulate an advance directive.
• Demonstrate ongoing communication with all team members for the benefit of affecting a plan of care.
• Ensure follow-up appointments are coordinated with the primary care physician.
• Ensure follow-up appointments are coordinated with the referring specialists when indicated. 
• Ensure post-discharge services are in place and durable medical equipment is delivered.
• Coordinate the delivery of all necessary services during the stay (i.e. family conference, family training, home evaluation, therapeutic pass, community setting, etc.)

 

Leadership duties:

• Active member of the skilled nursing facility leadership team.
• In the absence of the department Director and the department manager, assumes a supplementary leadership role.
• Attends in-services and meetings as instructed by the director.
• Regularly participates and completed special projects along with spearheading performance improvement initiatives.
• Facilitates unit work flow and teamwork.
• Acts to facilitate interdisciplinary communication and coordination of care.
• Acts as a coordinator between persons served, physicians, family/significant others and other health disciplines.
• Demonstrates effective problem-solving.
• Complies with all hospital and department-specific policies and procedures.
• Assists in ensuring standards of care, policies, and procedures are appropriate and current.
• Assists in the review and revision of policies and procedures as necessary.
• Ensure others maintain compliance with organizational and department policies. Reports issues to Director.
• Assist the Director in the development and accomplishment of department long and short term goals.
• Assists in development of a department strategic plan.

 

Stake holders’ related duties:

• Maintain good relations and marketing techniques with all referral sources.
• Will participate in community relation activities as a means to promote the hospital, or promote advocacy-based activities for the hospital or the community, upon request by management.
• Provides unit tours for families and referral sources.
• Represents the hospital professionally, competently, and compliantly at all times.
• Conducts stakeholder’s surveys (payer sources, referring physicians, case managers, persons served, etc.).
• Acts as a team member within the department and within the organization.
• Demonstrates effective, positive, and responsible relationships with the persons served, their families, the medical director and key physicians, employees, management and administration and related outside agencies.
• Assures timely follow-up of persons served, family, staff, and physician concerns after consultation with the Director and communicates outcome to the Director.
• Responds promptly to all customer concerns.
• Identifies problems or any dissatisfaction experienced by any customer and works to resolve them to a high degree of customer satisfaction.

Follows appropriate chain of command for problem resolution, and approaches problem solving with a positive and proactive approach.

 

Quality, performance improvement and regulatory duties:

• Actively participates in Performance Improvement initiatives.
• Participates in the Quality Improvement and Utilization Review processes and committees as needed.
• Strives to remain current in knowledge of regulations and can assist in the communication of these regulations.
• Maintains and demonstrates knowledge, skills, and competence in field of expertise.
• Maintains required Licensure specific to profession, facility, and hospital requirements. Ensures education in area of professional practice is up-to-date.
• Maintains and renews all required competencies, assigned education, and credentials timely (e.g. BLS, license).

 

Other duties:

• Consistently recognizes, evaluates and intervenes appropriately in life-threatening or other emergencies.
• Knows and practices the Desert Regional Medical Center’s values in all interactions: Patient Focus, Accountability, Compassion, Continuous Improvement, Diversity, Innovation, Integrity, Joy and Teamwork.
• Performs other duties as requested or assigned.

 

Qualifications

Required:

• Master’s degree in Social Work (MSW) from an accredited collect or university (or equivalent).
• Current American Heart Association BLS Certification (maintain current at all times).
• Effective verbal and written skills to communicate with people on all levels and able to maintain positive working relationships with patients, families, physicians and co-workers.
• Possess active listening skills.
• Able to independently manage multiple priorities.
• Must have excellent computer skills (i.e. eRehab Data, Medilinks, Cerner, Allscripts software).
• Must demonstrate teamwork in a pleasant manner.
• Must be able to write legibly.

 Preferred:

• Previous experience working in either a Skilled Nursing Facility or a General Acute Care Hospital.

PHYSICAL REQUIREMENTS:

• Requires lifting and carrying equipment, supplies, and materials.
• Ability to talk and listen effectively to convey instructions and information to referral sources, persons served, family members, staff, physicians, other department staff and community services.

 

#LI-DH1

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.