St. Luke’s Baptist Hospital

St. Luke’s Baptist Hospital has 292 licensed beds and key service lines include Comprehensive Stroke Center, Cardiovascular Care, Vascular Care, Maternal Leve IV, NICU Level IV, Digestive Disorders, Emergency, Imaging Services, Neurology, Orthopedics, Surgical Services. St. Luke’s Baptist Hospital has been providing the San Antonio community with quality, compassionate care since 1978. Located in the South Texas Medical Center, St. Luke's experts offer trusted care in a warm environment that is always focused on the patient and their family. From our beautiful women’s center with private rooms to our attentive critical care and medical surgical units, St. Luke's was built with your personalized needs in mind. That's Baptist Care.

At St. Luke’s Baptist Hospital, you will benefit from:

• A hospital that’s part of the Brain & Stroke Network, meaning faster, quality stroke care and improved brain outcomes. St. Luke’s was the first Comprehensive Stroke Center in the city, meaning we have the highest level of stroke certification and staff that can treat all types of strokes 24/7.
• Cardiac and Vascular Surgery to include robotic heart.
• Labor and delivery services with exceptional comfort and care. We provide private labor, delivery, and recovery rooms, complete with innovative technology and techniques.
• Comprehensive surgical programs including a robust robotics program providing minimally invasive surgical options to patients across multiple specialties.

Awards and Recognitions include the following:

• The Joint Commission Accreditation
• Accredited Chest Pain Center – Society of Cardiovascular Patient Care
• Get With The Guidelines – Stroke Gold Plus Award – American Heart Association
• Target: Stroke Honor Roll Elite – American Heart Association
• Target: Type 2 Diabetes Honor Roll – America Heart Association
• Comprehensive Stroke Certification- DMV
• Level IV Trauma designated- TDHS.
• Level IV Maternal designated-TDHS.
• Level IV NICU designated- TDHS.
• Centers for Medicare/Medicaid Services certified.

Our people make the difference in delivering quality, compassionate health care. From admitting to recovery room and everywhere in-between, our highly trained, professional staff has one goal in mind: your well-being.

It’s the people we care for and the dedicated people who make that care possible. That’s Baptist Care.

http://www.baptisthealthsystem.com/baptist-locations/st-luke's-baptist-hospital

The Chief Operating Officer has responsibility for day-to-day operations of the facility and related services, ensuring that staff deliver high-quality, cost-effective care and services with a positive margin. The Chief Operating Officer will promote the facility’s position and image; reflective of the mission, standards and values of the facility, Tenet and the communities served.

A minimum of ten years of successful progressive healthcare/facility management experience. A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer, or Chief Executive Officer in a progressive, financially sound hospital system.

• High level, complex problem-solving abilities both in groups and in one-on-one situations.
• Demonstrated success in leading process improvement initiatives in a tertiary facility.
• First-hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment.
• Highly developed expertise in quantitative analysis to support definition and advancement for the facility’s goals and objectives.
• Decisive leader, with the ability to understand physicians’ viewpoints and needs, and work strategically in the best interest of patients and the facility. A strong reputation for sustained inclusive, trust-based physician relations.
• Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements in non-labor reduction initiatives.
• Experience in a system with excellent employees, physician and patient satisfaction, quality, and outcomes improvement programs.
• An understanding of information systems as they pertain not only to accounting but also to decision support, cost management, and revenue enhancement.

Professional Attributes

• The ability to maximize revenue potential in a thoughtful manner, cognizant of potential compliance issues.
• Capable of working with staff and assisting them in their continued development, as well as enhancing their performance in a supportive team environment.
• One who is open to change and new information, adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Someone who adjusts rapidly to new situations warranting attention and resolution.
• A high orientation to detail with proven analytical and financial skills.
• One who encourages open dialogue and delegates authority and accountability comfortably. Demands excellence and monitors outcomes.
• The capacity, maturity, stature, and communication skills to eventually assume a more senior leadership role in a hospital system.
• An individual who has successfully driven initiatives that require coordination from multiple constituencies such as human resources, finance, information systems, lab, and pharmacy.

Personal Attributes

• An individual of highest personal and professional integrity, principle, and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, and medical staff.
• Must listen actively and accurately, encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress.
• Excellent oral and written presentation skills. Articulate, good conversationalist and possessing a gracious demeanor.
• A collaborative and operational manager who will give employees a voice and encourage full participation of all team members.

Education/Certifications

• An undergraduate degree from a recognized and accredited institution is required and MBA/MHA or equivalent is preferred.

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