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Patient Service Representative (PSR) - Pulmonary Clinic
San Antonio, Texas Northeast Baptist HospitalNortheast Baptist Hospital Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.
At Northeast Baptist Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
This position may qualify for a sign-on bonus.
POSITION SUMMARY
Responsible for administrative duties and front office processes in the wound care clinic. Collects co-pays, obtains authorizations and posts charges, and facilitates the referral process for the patient. Coordinates office services and related activities. Follows set programs for the maximum utilization of services. Must have knowledge of general health care issues, trends and quality management. Responsible for scheduling for the clinic, monitoring clinic numbers, generating and interpreting daily and weekly productivity reports. Responsible for work processes of the department as well as daily operations. Completes established competencies for the position within designated introductory period. Other related duties as assigned.
- MINIMUM EDUCATION: High School Diploma or Equivalent GED
- PREFERRED EDUCATION: Associates Degree from an accredited school or college. Completion of Medical Office Assistant Program.
- MINIMUM EXPERIENCE: 2 years of medical office experience
- PREFERRED EXPERIENCE: 4 years medical office experience
- REQUIRED CERTIFICATIONS/LICENSURE: NA
- PREFERRED CERTIFICATIONS/LICENSURE: Healthcare management/administration certification.
- REQUIRED COURSES/ COMPLETIONS (e.g., CPR): NA
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Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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