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Market Admitting Supervisor Full Time Rotate

Job ID: 2403008629-1 Date posted: 03/20/2024 Facility: Sierra Vista Regional Medical Center
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Job Details

Sierra Vista Regional Medical Center

As the largest hospital in San Luis Obispo County, Sierra Vista Regional Medical Center strives to produce optimal outcomes and exceptional patient experiences to the community it serves. With 164 beds and hundreds of physicians, Sierra Vista puts advanced technology into the hands of experienced medical specialists to deliver quality healthcare to Central Coast residents and visitors.  Its distinct, high-level services include neurosurgery, orthopedics, obstetrics, perinatology (high-risk pregnancy), neonatology (high-risk newborn care), pediatrics and trauma.  Sierra Vista houses the largest Level III Neonatal Intensive Care Unit between Santa Barbara and Salinas, the only dedicated pediatric unit in San Luis Obispo County and serves as the county’s designated trauma center.  Sierra Vista is recognized as a leader in orthopedics, cancer care and is a Joint Commission accredited primary stroke center. Sierra Vista is fully accredited by The Joint Commission and has been serving the community since 1959.

We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions.

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including employee assistance program (EAP)
  • Time away from work programs for paid time off, long- and short-term plan coverage
  • Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling
  • Education support through tuition assistance, student loan assistance, certification support, and online educational program
  • Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program
  • Registered nurses – Retirement medical benefit account (RMBA) – 2% of annual eligible income set aside in accordance with program guidelines
  • Benefits may vary by location and role

A Community Built on Care (:30) https://www.youtube.com/watch?v=LGjjp4Ve03I

Position Summary

Responsible for overall supervision and daily operations of all Admitting/Registration and communications areas. Registers patients and/or provides coverage as needed. Serves as liaison between physicians, physicians’ office staff, community, Business Office, Administration, hospital staff and the Registration Department. In conjunction with the Patient Access Director, ensures adherence to hospital financial and admitting policies. Monitor staff performance, attendance, payroll systems, and required Patient Access compliance metrics. Prepares department staffing schedules for review with Director. Develops and initiates policies and procedures relevant to the hospital’s registration process and staff; implements new programs and procedures to improve services, operations and efficiency. Participates in appropriate multi-disciplinary committees. Promotes positive relationships with patient, physician, ancillary and nursing staff. Displays a professional and positive image for the hospital and Patient Access Department. Moderate physical effort (lift/carry up to 10-20 pounds). Mostly sedentary work. Occasional reaching, stooping, bending, kneeling, and crouching.

Required Training/Education/Experience/Certification:

  • High School graduate or equivalent, BA/BS preferred.
  • 5 years Patient Access managerial experience in an acute care facility; to include all areas of admitting; registration, insurance verification, financial counseling required.
  • Knowledge of PBX operations and communications.
  • Must be proficient in Microsoft Office Applications, with advanced working knowledge of Excel.
  • Prior experience with EMR, Order Entry, Patient Access Systems, thorough knowledge and understanding of the Revenue Cycle.
  • Experience with Cerner applications preferred.
  • Must be able to demonstrate a thorough understanding of third party payor requirements, Governmental rules and regulations, privacy laws, and COBRA-EMTALA.
  • Strong organizational, leadership, customer relations and excellent oral and written communication skills required for effective communication with patients, physicians, public staff and administration.
  • Experience with team building, collaboration with multiple hospital units, in depth knowledge of disciplinary processes, and scheduling.
  • Must be flexible and available to work variable shifts, and provide on-call coverage.
  • Ability to work in a fast paced environment with frequent interruptions.

Pay range: $27.67 Minimum - $42.88 Maximum an hour

Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.

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Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

2403008629

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

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