Overview

Embark on a rewarding career with San Ramon Regional Medical Center hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At San Ramon Regional Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Job Type: Per Diem

Job Shift: Days

Holiday Rotation:

Department: Telemetry

The individual in this position works under the direction of the RN and/or Social Worker to complete
referrals for post-acute services for patients and assist with tasks that do not require a clinical license or
degree. The individual’s responsibilities include the following activities:
a) arrange post-discharge services b) create and follow up on electronic referrals using the Tenet Case
Management system, c) review patient choice letters with patients/families for required signatures, d)
provide follow up Important Message to Medicare patients prior to discharge, e) communicate with
patients, families and other members of the care team, f) complete tasks assigned by Case Manager and
Social Work staff, g) make copies, send faxes and comp

Responsibilities

Makes referrals for post-acute services under the direction of the RN Case Manager or Social Work (SW) staff, utilizing the electronic Tenet Case Management system. Provides patients and families with choices of post-acute providers per Tenet policy. Responds to post-acute providers timely, and completes referrals per Tenet policy. Documents and communicates all elements of the post-acute referral to the RN Case Manager or SW, and the healthcare team, patient/family and post-acute providers. Completes tasks as assigned by RN or LVN Case Manager and/or SW staff. Makes copies, send faxes, and complete phone calls to arrange post-acute services and to ensure that appropriate hospital information is communicated to post-acute providers. Documents all referrals and tasks in the Tenet Case Management system per Tenet policy. Provides patients and healthcare team information regarding resources and benefits available to the patient along with the economic impact of care options. Compliance- Adheres to federal, state, and local regulations and accreditation requirements impacting case management scope of services. Adheres to department structure and staffing, policies, and procedures to comply with the CMS Conditions of Participation and Tenet policies.

Qualifications

Minimum Education:

• High School diploma or equivalent required
• Bachelor’s degree preferred.

Minimum Experience/Skills:

• One (1) year of recent unit secretary experience in an acute care hospital, unit secretary medical assistance preferred or equivalent;
• Skills required include: excellent organizational skills, excellent verbal and written communication skills, demonstrated problem solving skills, and computer literacy.

Organization Description

San Ramon Regional Medical Center is a 123-bed acute care hospital known for providing comprehensive inpatient, outpatient and emergency care. San Ramon Regional Medical Center provides award-winning heart care programs, joint and spine surgery programs including advanced minimally-invasive surgical treatments, a Level II Special Care Nursery, and robotic surgery. Join our team!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.