Inpatient Services Nursing Director – Med-Surg/Telemetry

Baylor Scott & White Medical Center – Sunnyvale is seeking an experienced Nursing Director to lead our Med-Surg/Telemetry unit. This role is responsible for the clinical, operational, and financial performance of the department, ensuring safe, high-quality patient care and supporting organizational goals.

What You’ll Do:

• Provide leadership and direction for the Med-Surg/Telemetry unit
• Oversee staffing, quality, safety, service, and patient experience
• Support and mentor nursing leaders using Evidence-Based Leadership practices
• Collaborate with physicians, staff, and the CNO to resolve issues and improve care
• Lead performance improvement initiatives and manage departmental budgets

What We’re Looking For:

• RN license in Texas
• Bachelor’s in Nursing required; Master’s preferred
• 5+ years of progressive acute care leadership experience
• Strong background in Med-Surg/Telemetry preferred

Join us in advancing excellence in patient care and nursing leadership at Baylor Scott & White – Sunnyvale.

What your day will look like:

• Typically provides leadership to managers and /or frontline level professional staff
• Develops long-term plans and strategies for area of defined responsibility aligned with established functional strategies, and works with subordinate managers to operationalize and execute the strategy
• Meets staffing productivity goals for each department on predetermined basis. (HPPD)
• Communicates priorities and expectations, monitors progress, and provides direction and course corrections
• Establishes budgets and holds self and subordinate managers accountable for managing to achieve expected
• Makes decisions guided by resource availability and functional objectives.
• Has the knowledge to develop unit staff and ensure that the hemodynamic status of patient and interpretation of results are appropriate and within the nursing scope of practice
• Ensure that staff are competent in the nursing process and equipment functioning for unit
• Optimizes patient safety and reduces the likelihood of medical/health care errors by promoting use of evidence based practice (EBP) and meeting all regulatory requirements.
• Completes annual and probationary evaluations and returns to Human Resources timely.
• Demonstrates clinical proficiency in area of expertise by maintaining national certification and publishing/presenting at local, national and international conferences.
• Coordinates and directs patient care to ensure patients’ needs are met and hospital policy is followed.
• Demonstrates an ability to be flexible, organized and function well under stressful situations.
• Consults other departments as appropriate to provide true collaboration in patient care and performance improvement activities.
• Interacts professionally with patient/family and involves patient/family in the formulation of the plan of care and maintains a good working relationship both within the department and with other departments.
• Works collaboratively with CNO, ancillary directors, managers & staff to increase Press Ganey HCAHPS scores to achieve the highest level of patient satisfaction & outcomes.
• Maintains performance improvement activities for department.
• .Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence
• Responsible for the educational requirements for nursing unit(s) staff. Supports and empowers staff to embrace the mission and value statement of the organization. Encouragement of evidence-based research/practice.
• .Creation, review, revision, of policies and procedures
• Develops and directs orientation programs, in-services and continuing education for all organization personnel.
• Ensures personnel receive timely, complete and documented orientation and training. Works with directors to serve as an expert in diagnosis of educational problems, managing learning needs and developing work plans as appropriate.
• Interacts professionally with the nursing staff, nurse managers and other department managers to determine specific educational needs and to coordinate educational programs to meet those needs.
• Maintains a good working relationship with all departments of the organization. Coordinates the required in-services annually, i.e., safety, fire/emergency preparedness, infection control, basic cardiac life support.
• Performs management activities per role delineation and in the absence of the Chief Nursing Officer.
• Assists the Chief Nursing Officer in the development of a professional nursing staff.
• Demonstrate a poised, credible, and confident demeanor that reassures others and commands respect: convey and image that is consistent with the organization's vision and values