Overview

Metrowest Medical Center - Consolidated Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Metrowest Medical Center - Consolidated, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

The individual in this position is a key member of the hospital management team, and provides leadership and oversight to the strategic development and implementation of the quality and patient safety programs (performance improvement, patient safety, and accreditation) with responsibility for planning, organizing, directing the managerial and operational activities of the infrastructure required to support these services. The DCQI provides leadership in the promotion of a Culture of Safety, effective use of performance improvement methodologies, and data integrity, validity, and reliability. This position serves as the liaison with The Joint Commission, CMS, and other pertinent regulatory agencies and oversees the organization’s continuous survey readiness processes. The DCQI works collaboratively with the Medical Staff to promote evidence-based quality and safety, patient-focused care aimed at optimal patient outcomes. The DCQI is responsible for ensuring the quality improvement goals are aligned and support organizational goals and priorities.

Responsibilities

• Responsible for leading the Quality / Performance Improvement activities across the hospital.
• Integration of the Quality / Performance Improvement Program activities for the Medical and Hospital-wide Staff.
• Data management and reporting for Quality / Performance Improvement initiatives
• Oversight of Quality / Performance Improvement department and staff.
• Responsible for complying with all policies and procedures that pertain to HIPAA including the minimum requirements for the DCQI position
• other duties as assigned.

Qualifications

Required

• Education: Registered Professional Nurse (RN) with Bachelor, Master, or Doctorate degree inpatient care related field
• Experience: 5 years experience in QA/PI
• Certification:
  • Must be currently licensed, certified, or registered to practice profession as required by law, regulation in the state of practice or policy
  • CPHQ or eligible to take the exam within two years of employment.

Organization Description

MetroWest Medical Center has been serving the community since we opened as the first public medical facility in Framingham in 1893. MetroWest Medical Center is comprised of Framingham Union Hospital and Leonard Morse Hospital, a unique behavioral health specialty center located in Natick dedicated to the mental health of our community. At Framingham Union Hospital, youll find comprehensive health care services for the entire family including 24-hour emergency care, advanced cardiac care, high-tech cancer treatments and advanced maternity care including our Special Care Level IIB nursery and high-risk pregnancy care. MetroWest Medical Center was recognized by the Joint Commission with a Gold Seal of Approval, a symbol of quality that reflects our commitment to meeting performance standards and providing safe and effective patient care. Our skilled cardiac team was recognized as one of Healthgrades Americas 100 best hospitals for Coronary Intervention and ranked among the top 5% in the nation for coronary interventional procedures in 2023. At MetroWest Medical Center, you can grow your career skills and be a vital member of our team dedicated to improving the health of our community. Join us!

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