Clinical Improvement Coordinator Bone Marrow Transplant Part Time Days

Description

Children’s Hospital of Michiganis an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children’s Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children’s Hospital of Michigan, Children’s Hospital of Michigan - Troy and six ambulatory sites.

"The position is specific for Bone Marrow Transplant program."

Summary Description

Under limited direction and according to established company policies and/or industry practice, provides hospital-wide coordination, leadership and expertise in quality improvement programs. Identifies opportunities for performance improvement and involves appropriate personnel. Develops, tests and implements techniques for decision support in order to provide DMC clinicians information for the improvement of clinical, functional, operational service and cost outcomes. Assists clinicians in understanding measurement for improvement purposes. Coordinates staff support for medical peer reviews. Establishes and maintains contact with internal DMC resources in addition to external agencies that deal with quality improvement. Develops and implements strategies to assure hospital achieves standards of the DMC as well as external agencies such as JCAHO. Provides technical advice and assistance to physicians, clinical and administrative management and/or staff regarding quality improvement measures, measurement methodology and appropriateness or effectiveness of various improvement techniques. Supports activities of local committees such as LPICC, for JCAHO and other required data tracking and/or quality improvement activities, and provides expertise as needed. Facilitates and assures the development of clinical pathways, orders sets and other tools for improving quality of care. Collaborates with physicians and other healthcare professionals across functional teams, both locally and at a system level. Conducts special studies, prepares reports and tracks measurements as needed. Provides guidance and supervision to support staff in quality improvement.

Monitors activities for and ensures compliance with laws, government regulations, JCAHO requirements and DMC policies. As directed, implements external and internal audit recommendations. Ensures hospital departments achieve objectives for diversity of their suppliers.

Minimum Qualifications

1. Bachelor’s degree in Nursing, Health Services Administration, Operations Analysis, Business Administration or related field, or the equivalent combination of education and/or experience. Master’s degree preferred.

2. Three years experience in healthcare, quality management and the application of continuous improvement methodologies, tools, standards and guidelines.

3. Experience providing clinical patient care in a hospital setting as a nurse, therapist, technician etc., strongly preferred.

Skills Required

1. Analytical ability and comprehensive knowledge base to create solutions to difficult administrative, technical or human situations, to anticipate and resolve a broad range of issues and concerns on multiple, sometimes unrelated topics, to determine the need for process development and refinement to independently evaluate situations and outline ramifications of multiple solutions or options, to recommend goals for a function/area and understand when intervention in current work process must occur.
2. Interpersonal, verbal and written communication skills necessary for contact with executives and physician leadership to obtain and interpret a variety of information based on knowledge of departmental practices, DMC Policy, programs and regulatory knowledge. Communication skills to interact with all levels of hospital personnel, medical staff and external agencies and organizations. Diplomacy, tact and listening skills required.
3. Leadership skills including demonstrated willingness to pursue leadership roles with increasing levels of accountability, comfort with decision-making responsibilities, coaching, teaching and counseling skills. And the ability to inspire and build confidence in others and to forge alliances and garner support.
4. Project management skills including the ability to define program, project or process objectives, identify stakeholders and their interests, plan steps, and accomplish goals and objectives in a resourceful yet timely manner.
5. Technical knowledge of the principles of clinical process improvement, including reduction in practice variation, the role of feedback to clinicians, the interdisciplinary nature of improvement and evolution of health information support.