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Patient Relations Representative Full Time Days
Job ID: 2506002504-1
Date posted: 09/21/2025
Facility: DMC Harper University/Hutzel Women's Hospital
Job Details
Description
DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.
Job Summary
Under general supervision, and according to established policies and procedures, acts as liaison between patients, management, medical staff, and other personnel to resolve patient problems, answer questions, and protect patients' moral and legal rights. Directs patients to appropriate internal or external resources and/or recommends changes in hospital policy and procedures in order to improve or enhance the quality of health care delivery.
Qualifications:
1. Bachelor's degree in Behavioral Sciences or equivalent or equivalent combination of education and experience.
2. Minimum of one year of hospital experience preferably in a position that allows exposure to many aspects of health care.
Job: Customer Service
Primary Location: Detroit, Michigan
Facility: DMC Harper University/Hutzel Women's Hospital
Job Type: Full Time
Shift Type: Day
2506002504
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