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Supervisor Patient Services Center Lab Draw Station Full Time Days

Job ID: 2506000669-1 Date posted: 04/08/2025 Facility: DMC University Laboratories, Inc.
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Job Details

Description

DMC University Laboratories (DMCUL) is a regional, integrated laboratory system providing services to the eight hospitals of Detroit Medical Center. DMC University Laboratories evolved in 1993 and is comprised of Core Laboratories, Specialty Laboratories, two rapid response hospital laboratories, Centralized Stat Lab, Centralized Blood Bank Lab, and full service outreach infrastructure which includes patient service centers, remote ambulatory laboratories, marketing staff, courier system and billing department. The DMC University Laboratories service area covers the entire Southeast Michigan market, and is growing at a rapid pace with the following outstanding features: Test menu of over 1,000 tests, which includes high end specialty tests. Less than 1% of our tests are sent to outside reference laboratories. Provide reference laboratory services to many of the other healthcare systems in Southeastern Michigan and several out of state facilities.

Position Summary:

Under limited supervision directs and supervises assigned personnel and daily activities of Patient Service Centers to ensure efficient and uninterrupted operations. Responsible for overall management of the section which includes recommendations on hiring, counseling and disciplinary actions of staff. Maintains statistical information related to section. Develops and monitors financial budgets, as well as quality assurance monitors to assess section performance and ensures established targets are achieved. Assists in the development and enforcement of practices to meet all operational and regulatory laws and standards including HIPPA. Participates in process improvement initiatives. Responsible for training, new employee orientation, competency assessment and evaluation of staff. Develops programs to ensure staff and work environment of the Patient Service Centers demonstrate high quality customer service. Supports the standards set forth in the DMC's Code of Conduct by creating an atmosphere of commitment to legal and ethical standards, and as directed, implementing external and internal audit recommendations. Monitors activities to ensure compliance with applicable laws, regulations JCAHO requirements, and DMC policies and procedures. As directed, implements external and internal audit recommendations. Ensures hospital departments achieve objectives for diversity of their suppliers.



Qualifications:
  1. Bachelor's degree in Medical Technology, related science or Business Management/Administration.
  2. Two or more years of progressively more responsible experience in a leadership role in a healthcare environment or two to four years of supervisory experience in a healthcare clinical/ambulatory environment.
Job: Managers and Directors
Primary Location: Detroit, Michigan
Facility: DMC University Laboratories, Inc.
Job Type: Full Time
Shift Type: Day
Shift Begin: 7:30 AMShift End: 4:00 PM
2506000669

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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