Clinical System Admin FT Days

Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do. Beyond just medical treatments, we believe in the power of genuine relationships and heartfelt compassion. It's what sets us apart and makes us truly special.

When you join our team, you're not just stepping into a job – you're becoming part of a community that uplifts and supports each other every day. We know that healthcare requires a unique blend of talent and dedication, and we are fully committed to providing an environment that enriches and rewards your journey.

Picture yourself among the brightest healthcare professionals, all united by a common purpose: caring for our community with unwavering commitment. At Abrazo Health, you won't just find colleagues; you'll find awe-inspiring teammates who share your passion for making a meaningful impact.

If you're ready to go above and beyond, to embrace the energy and camaraderie that Abrazo Health offers, then join us on this incredible adventure. Together, we'll embrace a healthier world – one patient at a time. Let your career find its purpose here at Abrazo.

Clinical System Admin Full Time Days Position Summary 

Under general supervision interacts with clinical departments utilizing systems to ensure optimum functionality, availability, system responsiveness, and integrity of both on-line and archived data. Works closely with other technical support personnel in Information Services to ensure compliance with security, disaster recovery, change management and other technical guidelines as established by policy. Responsibilities include: system administration, supporting and troubleshooting the core applications, and custom system to system interfaces. Maintains system hardware with diagnostic workstations, web interfaces, media devices, and other related equipment. Responsible for the day-to-day operations. Completes established competencies for the position within designated introductory period. Other related duties as assigned.

Job Responsibilities

-Provides direct and timely support to all Clinical Systems users
-Resolves technical and administrative issues on assigned equipment and provides timely communications of issues.
-Reconciles or corrects patient data, records, or images when necessary.
-Conducts system installation and application adjustments as necessary. Takes appropriate actions as required with assigned servers to minimize downtime when instructed to do so.
-Oversees and reports activities of vendors in support and maintenance of systems and the installation of new components.
-Maintains comprehensive site documentation to include an inventory of assigned equipment, system configuration details, warranty information, emergency contact lists and escalation procedures.
-Troubleshoots hardware and software issues and documents issues and resolutions.
-Establishes system performance benchmarks and thresholds. Performs daily system checks to include the review of system logs, clearing of errors, responding to failures/warnings and the comparison of system characteristics against benchmarks and thresholds.
-Implements and maintains a Quality Assurance/Quality Control (QA/QC) program that includes performance and documentation of periodic calibration and preventive maintenance of assigned equipment.
-Provides education and training on systems in use and provides periodic training updates as systems are upgraded or enhanced to all appropriate clinical staff as required.
-Implements system updates and enhancements and provides in-service presentations to inform personnel of system enhancements, their capabilities and impact on operations in coordination with the vendors, Information Services, Biomedical Engineering and department supervisors.
-Maintains system security, audits system access and works with IS Security analyst to ensure compliance with security policy and procedures. Reports security incidents per policy.

THE CLINICAL SYSTEM ADMIN FULL TIME DAYS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.

EDUCATION
Required: Associates in IT, Computer Science or related Information Systems field
Preferred: Bachelors in IT, Computer Science or related Information Systems field

EXPERIENCES
Required: 4 years healthcare experience, 2 years systems experience
Preferred: 6 years healthcare experience, 4 years systems experience

CERTIFICATIONS
N/A

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