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Patient Service Representative Abrazo Medical Group

Job ID: 2503030875 Date posted: 10/21/2025 Facility: Abrazo Medical Group (VHS Outpatient Clinics, Inc)
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Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Description

$500 sign on bonus!

A non-exempt medical office position responsible for front office processes in the physician practice

2503030875

Responsibilities:

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.   
  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.   
  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.   
  • Greeting patients entering the physician practice.   
  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary.   
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.    
  • Assists in checking out patients and assists them with referral processing and scheduling process   
  • Collects co-pays and posts charges.   
  • Charge entry and patient balance processing.     
  • Distributes information to patients regarding office policies, procedures, information about the practice, etc.   
  • Explain and enroll patients in the patient portal.   
  • Additional responsibilities as needed.   

Qualifications

Education: High school diploma/GED  

Experience: One year customer service experience, preferably in a hospital or physician office setting.  

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As one of the valleys top healthcare systems, Abrazo Medical Groups mission is to provide quality, compassionate care in the communities we serve. Abrazo Medical Group, in partnership with Abrazo Health, is a high-quality multispecialty healthcare provider comprised of approximately 20 primary care and specialty outpatient clinic locations, 5 acute care hospitals and 4 neighborhood emergency centers. With over 120 employed physicians and practitioners, our services are close to home or work.

2503030875

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

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Across the country, the Tenet family includes 110,000 employees working in more than 65 hospitals and over 475 outpatient centers. We’re all focused on delivering the right care in the right place at the right time.

At Tenet, the impact of our work spreads far and deep across the many dimensions of healthcare that we touch. Every day, our employees and physicians foster a compassionate environment for care and healing in the communities we serve. We take pride in what we do, we are passionate about our chosen path, and we take seriously the true privilege we have in serving others as a Community Built on Care.

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